Descripción de la oferta
Radisson Hotel Group is one of the world's largest hotel groups with ten distinctive hotel brands, and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos. People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
What We Offer Our Housekeeping Manager
Special rates for our team members, and friends and families while travelling and staying in our hotels
We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
Fantastic opportunities to progress
Flexible retribution: possibility to have health insurance, transport and nursery vouchers
The Housekeeping Manager Role
Knowing that first impressions count, our housekeeping team are obsessed about presentation, having things in the right place and the house being spotlessly clean to deliver an experience that is beyond expectation - creating memorable moments for our guests.
Ensure the smooth running of the housekeeping department, where all aspects of the guest experience and cleanliness are delivered to the highest levels, ensuring both property and company standards are attained and adhered to.
Working proactively to maximize guest satisfaction, comfort and cleanliness, delivering a positive and responsive approach to enquiries and problem resolution.
Develops and implements strategies where the housekeeping department metrics are identified, communicated and delivered where reports and tracking tools are effectively maintained in line with defined initiatives & targets.
Effectively manages the life cycle of the team within the department, fostering a culture of growth, development and performance whilst reflecting and promoting the company culture and values.
Prepares and is responsible for the departmental budget, ensuring that costs and departmental inventory is controlled and that target productivity and performance levels are attained.
Build and maintain effective working relationship with all key stakeholders and partners both internal and external ensuring all communications and activities are controlled and undertaken in a timely manner.
Establish and deliver effective programmes that advances service standards, profitability and cost control which may include working with internal and external stakeholders as required, whilst incorporating environmental concerns.
Ensures adherence to all legislation where due diligence requirements and best practice activities are planned, delivered and documented for internal and external audit, performing follow-up as required.
Qualities We Are Looking For In Our Housekeeping Manager
Proven experience in a housekeeping, ideally within a hotel environment
Strong problem‑solving capabilities with the ability to adapt to changing environments
Excellent leadership skills with a hands‑on approach and lead‑by‑example work style
Commitment to exceptional guest service with a passion for the hospitality industry
Ability to find creative solutions, offering advice, recommendations
Personal integrity, with the ability to work in an environment that demands excellence, time and energy
Strong communication and listening skills, excellent speaking, reading and writing skills
Outstanding analytical and strategic skills improving the business from a financial perspective
Excellent ability to work collaboratively across functions and cultures in a global environment
Skilled with Microsoft Office software
An open, positive and communicative personality
Ability to handle multiple challenging priorities and assignments
Skills
Fast‑Paced Experience
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