Descripción de la oferta
About Us¿Posee las habilidades y la experiencia adecuadas para este puesto? Siga leyendo para descubrirlo y envíe su solicitud.Perk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time‑consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we’re on a mission to power real work, with real impact. We’re trusted by more than 10,000 companies worldwide, including Wise, On Running, Breitling, and Fabletics, and we’re tackling the 7 hours of lost productivity per employee each week, a $1.7 trillion problem. Founded in 2015, Perk has grown into a global company of more than 1,800 people across 12 offices worldwide, with headquarters in London and Boston.The MissionAt Perk, we believe that real‑life connections have greater value than ever. While the world has embraced hybrid work, the need for teams to gather, brainstorm, and celebrate in person has skyrocketed. That’s why we built Perk Events.Born from our internal innovation incubator, Perk Events is our newest vertical. We are moving from “start‑up” to “scale‑up”, and we are looking for a Global Head of MICE to be the architect of our conversion and retention strategy. This isn’t just a leadership role; it’s an opportunity to disrupt a legacy industry with AI‑driven tech, and lead a world‑class team driving towards ambitious revenue goals.What You’ll DoPeople leadership: grow a global team of 20 Event Specialists and Managers to 40 by EOY – recruit and develop talent – ensure they are highly motivated to hit quarterly targets. Manage work allocation across regions to keep the team lean, fast, and happy.Own sales targets: manage the team to convert pipeline into booked events, consistently hitting ambitious quarterly targets. Report on numbers, find gaps, and drive growth.Focus on quality: define new service standards, set up real‑time quality monitoring, strengthen customer feedback loops, and improve customer loyalty.Optimize conversion: increase win‑rate by implementing operational improvements based on customer feedback and quality metrics.Strategic deals: support senior ICs to handle enterprise accounts, submit RFPs and manage high‑value opportunities for 1,000+ attendee events.Product partnership: work with the Head of Product to ensure the roadmap solves blockers for the conversion team, including automation of operational processes.Innovation and tech: continually improve the tools and processes that enable scaling; drive adoption of the Perk Events platform within the conversion team.Reporting: share results and insights with leadership to shape key decisions and overall event strategy.Coach and develop: provide hands‑on mentorship and level up the next generation of MICE leaders.What You’ll NeedExperience: Proven leader with a track record of scaling a business unit from $1 M to $10 M+. Knowledge of industry pain points and solutions.Leadership: Managed large teams, built high‑performing and engaged squads, comfortable with 6–8 direct reports.Mindset: Persistent, resilient, and humble & scrappy attitude; thrives in the chaos of a scale‑up while maintaining strategic focus.Analytical lens: Strong data‑driven mindset, proficient in reporting on individual and team performance.Stakeholder edge: Expert at managing expectations and building cross‑departmental bridges (Product, Sales, Finance, Legal).Communication: Perfect written and spoken English. Able to command a room during presentations and write concise strategy documents.How We’ll Measure Your SuccessRevenue growth: drive higher adoption of Events within existing customers.Conversion: win rate of customer opportunities to booked events.Customer satisfaction: enhance customer satisfaction and loyalty.Team engagement: build a culture where top talent wants to work.Why Perk Events?We are building the future of human connection. We move fast, iterate constantly, and celebrate wins together. If you’re ready to take a successful incubator project and turn it into a global powerhouse, let’s talk.How We WorkAt Perk, we take an IRL-first approach. Our team works together in‑person three days a week; this role requires you to be based within commuting distance of one of our hubs. If you need relocation support, we can assist from anywhere in the world. English is the official language at the office.Equal Opportunity EmployerWe’re an equal‑opportunity employer. We welcome all applicants regardless of looks, origin, or any other factor that defines you.Protect Yourself from Recruitment ScamsAll official communication from Perk will always come from email addresses ending in @ or @ , our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps. xcskxlj If you receive a suspicious message claiming to be from Perk, don’t respond and forward it to for confirmation.#J-18808-Ljbffr
