Descripción de la oferta
Descripción del trabajo
Experteer Overview As a Field Service Engineer, you will service Hologic’s Breast and Skeletal Health imaging equipment across the Basque Country and surrounding regions. You will travel to customer sites to perform maintenance, repairs and basic training while ensuring a high-quality customer experience. You’ll work closely with customers, IT teams and internal support to troubleshoot issues and ensure system uptime. The role includes autonomous fieldwork, reporting, and ongoing training opportunities to grow your expertise.
Compensaciones / Beneficios
Maintenance and repair of Hologic products
Install instruments at customer sites
Coordinate with customer IT teams for systems installations and troubleshooting
Support marketing activities such as exhibitions
Complete administrative tasks (time, expense, site assessments, inventory, field service reports)
Provide basic use and maintenance training to customers
Operate with autonomy in a field-based environment
Responsabilidades
Engineering experience (electrical/mechanical)
Medical device background preferred
Willingness to travel and work in the field
Strong troubleshooting and problem-solving abilities
Excellent interpersonal, communication and customer service skills
Time management and documentation skills
Proficiency with Microsoft Word, Excel, Outlook
Knowledge of networks and interfacing; willingness to train
Good spoken and written English
Requisitos principales
salary: 36,000 - 45,000 gross per year
comprehensive benefits package including pension and insurances
comprehensive training and ongoing development
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