Descripción de la oferta
Danish speakers wanted for a Customer Service
Representative role in Barcelona, Spain. Relocation support
available. At a glance Location: Barcelona, Malaga, Valencia, Spain
Language: Danish + English Salary: 21 700€ year (gross) · Up to
2000€ bonus + M.A Start date: ASAP Relocation: Supported – see
below About the role CloserHire is partnering with a global
customer experience provider to recruit a Danish-speaking Customer
Service Representative for their on-site team in Barcelona or
Benalmadena or Valencia. This is your opportunity to be part of a
growing international team that supports leading electric vehicle
brands and empowers customers through innovation and excellence. As
a Customer Service Representative, you’ll be the first point of
contact for customers, delivering support that goes beyond
expectations. What you will do Handle incoming contacts via phone,
email, chat, and other channels to resolve user inquiries. Log
cases accurately in the system and provide timely responses within
service level agreements. Maintain a deep understanding of services
and products tailored to the electric vehicle industry. Collaborate
with teammates and offer support during absences or increased
workloads. Fulfill administrative duties such as tracking leave and
attending scheduled sessions. Contribute to continuous improvement
initiatives led by your Supervisor or Mentor. Maintain high
standards of quality, service performance, and customer
satisfaction. What we are looking for Are proficient or bilingual
in Danish and fluent in English. Have at least 1 year of experience
in a customer service environment. Possess basic IT knowledge
(Windows, MS Office, internet settings). Show a proactive attitude
and enjoy helping people. Are capable of taking ownership and
solving customer issues efficiently. Bring experience from the
automotive or electric vehicle industry – a strong advantage. Are
naturally collaborative, adaptable, and eager to grow. Salary 21
700€ year (gross) · Up to 2000€ bonus + M.A Benefits and what is on
offer Full-time, 39-hour/week schedule, Monday to Friday
(09:00–18:00). On-site position in central Barcelona or Benalmadena
or Valencia, in a modern and supportive workspace. Full paid
training on the company and its cutting-edge project. Access to
career development programs and professional training. Work in a
multicultural environment committed to diversity and inclusion.
Relocation support Relocation payment 500EUR paid after 1 month of
start Notes: 9-18h M-F How the process works Apply with your CV –
we review every application Short screening call with a CloserHire
recruiter (around 30 minutes) Interview with the hiring team Offer,
then support with paperwork and, where applicable, your
move
