**About Planet**Planet is a global provider of integrated technology and payments solutions for retail and hospitality customers.We create great experiences for the millions of people who use our payments, software, and tax-free solutions every minute of every day.Planet empowers its customers to deliver great customer experiences by combining payments and software in ways that drive greater loyalty, increase revenue and save time.Founded over 35 years ago and with our headquarters in London, today we have more than 2,500 employees located across six continents serving our customers in more than 120 markets.**What you will do****Who you are*** You have strong customer service/support attitude, ideally experience in a similar Merchant and Technical Partners Support Agent role* You have strong skills in MS Office (especially MS Excel/Outlook)* You have basic IT knowledge beyond Office suits is an advantage, but a desire to continuously learn and apply new knowledge is a requirement* Experience in the Card