Descripción de la oferta
Overview A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Committed to delivering high levels of customer service Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in Food and Beverage department and/or industry Previous experience of cash handling Knowledge of Food Hygiene Regulations What it is like to work for Hilton Hilton is the leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century Hilton has offered business and leisure travelers the finest in accommodations service amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And our amazing Team Members are at the heart of it all! Diversity Equity & Inclusion is at the core of who we are. We are committed to an equitable and inclusive workforce that represents all ages genders sexual orientation nationalities ethnicities disabilities cultures and viewpoints. Grounded in our founding purpose we foster an environment where Team Members can be their authentic selves. Our global brands provide meeting places for people to connect creating a welcoming environment for all. What are we looking for A Waiter/ess (Server) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role you should maintain the attitude behaviours skills and values that follow: Positive attitude Good communication skills Committed to delivering high levels of customer service Excellent grooming standards Flexibility to respond to a range of different work situations Ability to work on your own or in teams It would be advantageous in this position for you to demonstrate the following capabilities and distinctions: Experience in Food and Beverage department and/or industry Previous experience of cash handling Knowledge of Food Hygiene Regulations What will I be doing As a Waiter/ess (Server) you are responsible for serving guests in a friendly timely and efficient manner to deliver an excellent Guest and Member experience. A Waiter/ess (Server) will also be required to have extensive knowledge of menu offerings. Specifically you will be responsible for performing the following tasks to the highest standards: Manage guest queries in a friendly timely and efficient manner Serve Alcoholic/non-Alcoholic beverages in conjunction with licensing/liquor regulations for residents and non-residents Ensure knowledge of menu and all products Ensure mis-en-place is well stocked at all floor stations Follow correct reporting procedures if faced with issues Ensure Food and Beverage orders are of a consistently good standard and delivered in a timely manor Practice Hilton Grooming standards including uniform dress code cleanliness and personal hygiene Comply with hotel security fire regulations and all health and safety legislation EOE/AA/Disabled/Veterans Benefits Hilton University Mental Wellness app Go Hilton Team Member Rate Birthday off Free Breakfast Key Details Employment Type : Part-Time Experience: years Vacancy: 1 Waiteress Server Temporary • Madrid, Madrid, Spain #J-18808-Ljbffr
