Descripción de la oferta
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Our client is a global provider of localization, translation, and content services. This company helps businesses adapt their products, services, and content for international markets. Their offerings include translation, software localization, transcreation, multimedia services, and content management. With a focus on quality, innovation, and customer collaboration, they support brands in delivering impactful, culturally relevant experiences to a global audience.
Location: Remote - Latam, Spain, Italy, and Poland
Hybrid - Ireland (one per week)
Working hours: Local Time
Summary: We're looking for a Localization Supply Chain Business Partner to connect our production teams with top Life Science and Medical Device localization suppliers, driving quality and creativity in every project. In this role your will be the go-to person for supplier partnerships and innovation, lead recruitment drives and build a world-class supplier network, collaborate across teams to deliver seamless localization solutions, monitor, analyze, and optimize supplier performance for impactful results.
Serves as the liaison between our production teams and localization suppliers with guidance from more senior team members. They are responsible for recruiting, qualifying, and onboarding new language suppliers, ensuring alignment with production requirements and quality standards. This role focuses on managing relationships with language suppliers and ensuring they meet project goals and that all suppliers are sourced in accordance with our localization supplier qualification process.
Responsibilities
- Manage targeted recruitment drives for specific locales and/or regulated verticals in collaboration with Account teams and Supply Chain Managers
- Identify suppliers who meet compliance and quality requirements; negotiate rates and work arrangements while ensuring adherence to approved pricing models
- Ensure all new suppliers complete and sign our Non-Disclosure Agreement, Service Level Agreement, and Supplier Qualification Form, with documents correctly signed, stored, and traceable
- Perform background checks and maintain documented evidence for audit readiness
- Maintain awareness of industry standards, ISO requirements, and regulatory practices, proposing updates to company policies as needed
- Work closely with other departments to meet account, departmental, and company supply chain needs
- Attend and actively participate in Account/Sales/Production meetings as required
- Provide input to Account teams on supplier selection and assignments
- Monitor vendor performance and quality on a company-wide level, implementing corrective actions where necessary
- Evaluate and maintain data integrity of supplier databases, records, templates, instructions, training materials, and procedures
- Remove any barriers to progress related to suppliers for account teams
- Monitor supplier performance and report regularly for all accounts
- Provide weekly status reports to line manager
- Complete all assigned compliance-related tasks (training completion, document reviews, complaint handling) in a timely manner
Requirements
- 4+ years' experience in supplier management within localization and also a regulated or ISO-certified environment
- Knowledge of ISO 13485, ISO 17100, and GDPR compliance principles an advantage
- Ideally 1+ years' experience with Life Science and/or Medical Device accounts
- Strong project management and communication skills
- Multilingual abilities, with proficiency in English and one additional language
