Descripción de la oferta
Founded in Mallorca in 1890, Majorica is a jewelry house recognized for its pearl heritage, Mediterranean identity and contemporary elegance. At Majorica, we are evolving our retail experience through a strong focus on client engagement, storytelling and commercial excellence.
The Role
As Store Manager, you will lead the performance of a Majorica point of sale within a department store environment, ensuring excellence across sales, team management, operations and client experience.
You will play a key role in driving productivity, motivating the team and ensuring the brand image is represented at the highest level.
You will be responsible for leading the team towards achieving store objectives and business performance targets.
Your responsibilities will be:
Commercial Performance
Drive sales, productivity and KPI achievement.
Monitor daily business performance and implement action plans.
Identify opportunities to maximize traffic conversion and cross-selling.
Ensure excellent execution of launches, campaigns and activations.
Lead, motivate and develop the team.
Coach the team on sales techniques, product storytelling and service standards.
Foster a positive and performance-oriented culture.
Organize priorities and daily operations effectively.
Client Experience
Ensure premium and consistent service standards.
Lead by example on the sales floor.
Drive client engagement and relationship-building actions.
Ensure the team represents the brand image with professionalism and authenticity.
Operations
Ensure operational excellence and compliance with company procedures.
Coordinate stock management and inventory controls.
Collaborate effectively with department store teams and stakeholders.
What is important for the role
Previous experience managing teams in premium or luxury retail environments.
Strong commercial and analytical mindset.
Leadership and coaching capabilities.
Ability to work in a fast-paced and high-traffic environment.
Strong organizational and communication skills.
Fluent Spanish and English required.
What we offer
The opportunity to join a growing international retail project.
A premium retail environment with strong brand heritage.
Leadership and professional development opportunities.
A collaborative and dynamic team culture.
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