Descripción de la oferta
We are looking for a Service Engineer (Industrial Engineering focus) to join our team in Almazora (Spain). This position is responsible for preparing documentation, giving support and service for EFI industrial inkjet printers, ensuring proper installation, maintenance, and performance of our equipment. The role combines mechanical and electrical troubleshooting in a highly dynamic industrial environment, working closely with Field Service Engineer, Quality and assurance & R&D teams.
What You Will Do
Create new documentation, manuals, procedures of EFI industrial printers
Provide assistance for new products or existing ones
Create preventive maintenance and corrective repairs documentation on complex electro-mechanical systems
Troubleshoot and resolve mechanical, electrical, and basic control-related issues
Provide technical support and assistance to Field Service and Customer Support teams
Deliver operator training and maintenance guidance to FSEs
Document all activities and findings through EFI service systems, ensuring accurate technical reporting
Collaborate with Engineering teams to identify product improvements and implement corrective actions
Support continuous improvement of service processes and documentationBuild strong relationships between departments, ensuring high levels of service quality
This Role Might Be a Good Fit If You
Hold a Bachelor’s Degree in Industrial Engineering, Mechanical Engineering, Electrical Engineering or similar
Have 0–3 years of experience in service engineering, maintenance, or industrial environments
Possess a solid foundation in:
Mechanical systems (components, alignment, maintenance)
Electrical systems (wiring, industrial components, troubleshooting)
Are comfortable working in office & hands-on field environments
Have a good level of English for international collaboration
Demonstrate strong problem-solving and analytical skills
Are customer-focused with good communication skills
Are willing to travel regularly to customers up to 20% of the time
Preferred Qualifications
Initial experience in field service of industrial equipment or complex machinery
Basic understanding of PLC or control systems
Experience with technical documentation or service procedures
Exposure to industrial printing, automation, or manufacturing environments
Physical & Work Requirements
Ability to work on-site at customer facilities, including industrial environments
Capability to handle equipment installation tasks and physically demanding activities
Flexibility to travel frequently and adapt to customer schedules
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