Descripción de la oferta
Experteer Overview
As Senior Instructional Designer at SITA, you will modernize the Operations at Airports training portfolio with scalable, AI-enabled learning. You’ll translate complex aviation operations into engaging, outcome-focused content for Sales, Delivery, and Customer teams. You’ll drive end-to-end L&D programs and pioneer GenAI-driven workflows that accelerate content creation and localization. This role offers meaningful impact in a global, aviation-focused environment, partnering with product and field teams to shape training that supports mission-critical operations.
Compensaciones / Beneficios
• End-to-end design and development of high-fidelity eLearning, virtual instructor-led training, simulations, and job aids for Operations at Airports and other portfolios
• Translate complex product specs into scenario-based, learner-centric content
• Participate in product sprints and feature releases to align training with the product roadmap
• Coach and upskill global facilitators to ensure high-quality delivery of programs
• Lead GenAI workflow integration to accelerate content creation (storyboarding, localization) and automate repetitive tasks such as voiceovers and assessments
• Define and implement AI-driven analytics to personalize learning paths in real time
• Act as a consultant to Product Managers and Field Service teams to gather requirements and set measurable learning objectives
• Ensure GenAI-produced content adheres to ethical and brand standards
Responsabilidades
• 5+ years of experience in Instructional Design, preferably in global B2B, system integrator, or tech environments
• Portfolio demonstrating diverse samples, including AI-assisted content and technical product training
• Bachelor’s or Master’s in Instructional Design, Education, Human-Computer Interaction, or related field
• Proven track record of using AI to solve instructional challenges and reduce time-to-market for training
• Experience or interest in aviation or air transport operations; adaptability to evolving airport technologies and AI models
• Strong communication skills, with ability to explain complex concepts to non-technical stakeholders
Requisitos principales
• Flex Week: work from home up to 2 days/week
• Flex Day: flexible workday
• Flex-Location: up to 30 days/year remote
• Employee Wellbeing: EAP and Champion Health
• Professional Development: LinkedIn Learning
• Competitive Benefits: local-market tailored benefits
