Descripción de la oferta
About the Role Nuestro cliente, líder en su sector, busca un Key Account Manager Remoto altamente cualificado para gestionar y expandir relaciones con cuentas clave a nivel nacional, operando desde la comodidad de su hogar. Serás el principal punto de contacto para nuestros clientes más importantes, entendiendo profundamente sus necesidades y ofreciendo soluciones personalizadas que impulsen su crecimiento y nuestra facturación. Este rol es crucial para mantener y fortalecer nuestra base de clientes estratégicos, contribuyendo directamente a la expansion de mercado de nuestra compañía en un entorno de trabajo 100% remoto, fomentando la autonomia y la excelencia profesional.Key ResponsibilitiesDesarrollar y ejecutar planes estratégicos para el crecimiento y la retención de cuentas clave asignadas.Establecer y mantener relaciones sólidas y de confianza con los tomadores de decisiones dentro de las organizaciones de los clientes.Identificar oportunidades de venta cruzada y upselling, comprendiendo las necesidades del cliente y alineándolas con nuestras soluciones.Gestionar eficazmente el ciclo de vida del cliente, asegurando la satisfacción y la renovación de contratos.Actuar como enlace principal entre el cliente y los equipos internos (soporte, producto, etc.) para garantizar una experiencia excepcional.Preparar y presentar informes periódicos sobre el rendimiento de las cuentas y las proyecciones de ventas.RequirementsExperiencia consolidada (mínimo 5 años) como Key Account Manager o en roles similares de gestión de grandes cuentas.Excelentes habilidades de comunicación, presentación y negociación, adaptadas al entorno virtual.Capacidad demostrada para construir relaciones duraderas y de alto nivel.Conocimiento profundo de (industria relevante, ej. software, finanzas, telecomunicaciones) y sus tendencias.Experiencia trabajando de forma autónoma en un entorno de teletrabajo, con excelente organización y autodisciplina.Dominio de herramientas CRM y plataformas de colaboración en línea.BenefitsSalario competitivo y bonificaciones basadas en el rendimiento y la consecución de objetivos.Trabaja completamente desde casa, con flexibilidad horaria significativa.Subsidio para la configuración de tu oficina en casa y gastos de conectividad.Programa de desarrollo profesional continuo y acceso a recursos de formación.Oportunidad de impacto directo en la estrategia comercial y el crecimiento de la empresa.Our client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager. This role is fully remote, allowing you to work from anywhere within Spain. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long-lasting partnerships. As a Remote Key Account Manager, you will play a vital role in client retention, identifying upselling and cross-selling opportunities, and acting as a trusted advisor to our clients.About the RoleOur client, a rapidly expanding technology company specializing in B2B software solutions, is seeking a driven and experienced Remote Key Account Manager. This role is fully remote, allowing you to work from anywhere within Spain. You will be responsible for managing and growing relationships with our most valuable enterprise clients, ensuring their success with our cutting-edge products. The ideal candidate is a strategic thinker with a passion for technology and a proven ability to build strong, long-lasting partnerships. As a Remote Key Account Manager, you will play a vital role in client retention, identifying upselling and cross-selling opportunities, and acting as a trusted advisor to our clients. This is an exceptional opportunity to join a thriving tech firm that offers flexibility and significant career progression.Key ResponsibilitiesManage a portfolio of key enterprise clients, focusing on retention and growth.Develop and execute strategic account plans to achieve client objectives and our client\ 's business goals.Identify and pursue opportunities for upselling and cross-selling our software solutions.Serve as the primary point of contact for clients, addressing their needs and resolving issues promptly.Conduct regular business reviews with clients to ensure satisfaction and demonstrate value.Collaborate with internal teams (sales, support, product) to ensure seamless client experience.Stay updated on industry trends and product developments to provide expert advice to clients.Gather client feedback to inform product development and service improvements.Achieve and exceed client satisfaction and revenue targets for your account portfolio.RequirementsBachelor\ 's degree in Business, Marketing, Computer Science, or a related field.Minimum of 5 years of experience in Key Account Management, Sales, or Customer Success in a B2B technology environment.Proven track record of managing and growing enterprise-level client accounts.Excellent understanding of SaaS products and the B2B technology landscape.Exceptional communication, negotiation, and presentation skills, particularly in a remote setting.Strong ability to build rapport and establish trust with clients at all levels.Self-motivated, organized, and able to manage time effectively in a remote work environment.Experience with CRM software (e.G., Salesforce) and other sales enablement tools.Fluency in Spanish and English is required.Ability to work independently and as part of a distributed team.BenefitsCompetitive base salary and attractive performance-based bonuses.Fully remote work environment with flexible hours.Comprehensive health, dental, and vision insurance.Generous stock options package.Opportunities for professional development, certifications, and career advancement.A supportive and collaborative company culture focused on innovation and client success.Annual stipend for home office setup and ongoing expenses.#J-18808-Ljbffr
