Join Autodesk's Scaled Customer Success team, where we create impactful experiences for our customers while supporting improved revenue and overall company growth. As we transform our business model, driving continuous adoption of our technology is key to success for both Autodesk and our customers.You will be part of the EMEA Scaled Customer Success team, supporting companies through the Onboard and Adopt lifecycle stages. Your role will be to help them achieve their business goals by maximizing the potential of Autodesk solutions.**Responsibilities** Proactively engage with customers through outbound calls, emails, and meetings, leveraging industry-specific knowledge. Interact with various personas within customer organizations, from IT staff to C-level executivesIdentify and engage with at-risk accounts using strong discovery and consultative skills to mitigate risk and realign them to success* Ability to drive cross-functional collaboration and stakeholder management* AI savviness is a plus* Experience working in diverse teams and a commitment to fostering an inclusive workplace#LI-EL1**Minimum Qualifications** * Relevant experience or education in the Architecture and Construction industryKnowledge of Dutch is considered an assetProfessional working proficiency in FrenchStrong communication skills such as relationship building, interpersonal skills, empathy, active listening, influencing and negotiating, objection handling and storytelling Proficiency or familiarity in the following skills: time management, account management, business acumen, problem solving, data analytics, strategic thinking, and planning#J-18808-Ljbffr