Descripción de la oferta
Sales Assistant - Part Time - Madrid role at Golden Goose Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one‑of‑a‑kind creations. Overview We are looking for a passionate talent to build our customer experience. Responsibility Assist customers in expressing their personality through their ideal dream looks, playing a pivotal role in achieving the store's business objectives, customer satisfaction, and overall store success. Engage actively in the sales process by providing comprehensive product insights, recommending additional items, and implementing up‑selling and cross‑selling strategies. Cultivate and sustain positive customer relationships by making the clients feel relevant in the Golden Family, embracing omnichannel practices, leveraging digital tools and communication methods to ensure that customers receive updates, recommendations, and personalized offers. Actively contribute to the overall store presentation, maintaining appropriate visual display and store standards, and ensuring that products are displayed accordingly with the brand's image and standards. Assist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health & safety standards. Utilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth). Key Requirements Fluency in Spanish and English. Minimum 1-3 Years of relevant experience in luxury retail. Self‑motivation with a positive attitude and professional selling techniques. Strong customer focus with excellent presentation, interpersonal and communication skills. Ability to monitor and understand the most relevant industry trends and local market (online and offline). Flexibility to adapt to evolving business needs and customer demands. Strong team player. Location: Madrid We are an equal‑opportunity employer and passionately believe that our strength lies in people. We encourage applications from individuals of all backgrounds, experiences and perspectives. #J-18808-Ljbffr
