We are looking for a Renewals Support position for an important software company located in Barcelona. Responsibilities: Manage smaller-value renewals directly with customers or via resellers, ensuring timely execution. Engage proactively with internal sales teams, customers, and resellers to support renewals. Identify renewal risks and potential upsell/cross-sell opportunities within existing accounts using CRM tools and customer interactions. Act as a bridge between sales, operational/support teams, and offshore teams, ensuring smooth execution of renewals. Maintain accurate and up-to-date records in Salesforce CRM. Pull and share reports from Salesforce to support the team. Requirements: Full professional proficiency in French (supporting Enterprise accounts in French-speaking regions). Motivated, proactive, and coachable with a high level of energy. Strong communication and organizational skills; ability to manage multiple priorities. Experience working with customers, preferably Enterprise or complex accounts. Familiarity with renewals or subscription management is a plus. Proficient in Salesforce CRM and basic Excel functions. We Offer: Opportunity to join a growing company continuously looking for new talent. 6-month contract, 40 hours/week, Monday to Friday. Hybrid position. Gross annual salary: €33,000 – €36,000.