Descripción de la oferta
Within Dedienne Aerospace Group, one of the strategic priority is to develop the after sales services business. The Services Business Unit aim to ensure great customer relationship and maintain tooling serviceability and availability along its lifecycle through several maintenance, technical services, tool park management and continuous support.
JOB SHORT DESCRIPTION
As a Purchaser & Technical Support, you play a key role in Services performance, you will be responsible for ensuring the availability of parts, components, and outsourced operations required by our workshops. Acting as a link between internal teams and external suppliers, you will contribute to the successful execution of after‑sales service projects, in line with technical, normative, and regulatory requirements. Your role combines purchasing, technical support, and supplier management to guarantee the performance and quality of our after‑sales activities.
MAIN MISSIONS & TASKS
Define purchasing and outsourcing solutions for workshop needs based on technical requirements.
Select suitable suppliers from Dedienne Aerospace’s approved panels, issue and follow‑up purchase orders.
Define Bills of Material (BOM) and subcontracted manufacturing ranges for after‑sales operations.
Update and maintain technical data in the ERP (items, tools, documents, ranges, nomenclatures, equivalences).
Provide technical support to suppliers during subcontracted manufacturing.
Assess feasibility and validate specifications, deviations, and modifications in collaboration with Design Office and Quality teams.
Manage non‑conformities: record, analyze, and define curative, corrective, and preventive actions in coordination with suppliers.
Support workshops with technical documentation and ensure proper application of technical requirements.
Set up and manage outsourced needs in ERP SAGE X3 (customer demand, purchase orders, product and stock management).
Track operational flows and provide reliable reporting to internal stakeholders.
Contribute to process optimization and continuous improvement initiatives within the purchasing and after‑sales activities.
Monitor supplier deliveries, lead times, and performance, ensuring compliance with quality, cost, and deadline objectives.
Lead supplier negotiations (pricing, lead times, quality, logistics, packaging).
Contribute to new supplier sourcing and qualification.
Continuously adapt and improve supply chain performance.
SKILLS & QUALIFICATIONS :
Master’s degree or Engineering degree in a technical field (mechanical, industrial, aerospace, or equivalent).
Previous experience in purchasing, supply chain, or technical support (aerospace or industrial sector preferred).
Strong understanding of technical documentation (mechanical and hydraulic systems).
Negotiation and supplier management skills.
Strong analytical and organizational abilities.
Good communication skills in English (French or another languages is a plus)
PROFILE :
Adaptable, proactive, problem‑solving mindset.
Customer‑oriented with strong service awareness.
Ability to work independently but team‑oriented with excellent interpersonal and communication skills.
Customer‑oriented with a commitment to quality and efficiency.
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