Job Title
Cleaner
Reports to
Club Manager
Status
Full Time/Part Time/Non-Supervisor/Non-Exempt
Job Summary
Responsible for the overall cleanliness of all areas of the facility to ensure a positive member experience.
Essential Duties And Responsibilities

Thoroughly clean and sanitize locker rooms, fitness equipment, and gym floor.
Stock locker rooms with proper paper product.
Report broken amenities or equipment such as toilets, showers, hair dryers, gym equipment, etc. to Club Manager/Manager in Training/Team Lead.
Turn lost member property into Club Manager/Manager in Training/Team Lead via Baseline Fitness’s lost and found policy immediately.
Communicate and interact with customers (including coworkers and the public) in a way that exceeds the customer's wants and needs.
Actively listen to customers, empathize, and work together to solve problems.
Recognize and define problems; analyze relevant information; encourage alternative solutions and plan to resolve situations; seek additional assistance when needed.
Demonstrate tact and skill in all interactions while using appropriate behavior and language.

Essential Behavior Requirements

Customer Service: communicates and interacts with customers (includes coworkers and the public) in a way that exceeds the customer’s wants and needs.
Listening: actively listens to customers, empathizes and works together to solve the problem.
Problem Solving: recognizes and defines problems; analyzes relevant information; encourages alternative solutions and plans to resolve situations; seeks additional assistance when needed.
Diplomacy: demonstrates tact and skill in all interactions while using appropriate behavior and language.

Minimum Qualifications

Honesty and good work ethic.

Physical Demands

Standing and walking at least 75% of the shift.
Reach and feel with hands/fingers/arms at least 75% of the shift.
Climb, balance, kneel and crouch less than 20% of the shift.
Talking with members/staff less than 30% of the shift.
Must be able to lift over 100 lbs. less than 20% of the shift.
May encounter toxic chemicals less than 30% of the shift.

Benefits

Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities

Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Wellness and Fitness Services
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