Descripción de la oferta
Overview
As Order Entry Executive you ensure accurate, timely processing of customer orders to support service levels for Iberia and global customers. You will collaborate with Customer Service, Supply Chain, Logistics and Commercial teams to manage orders, invoicing, export docs, and master data quality. You drive data accuracy and smooth order flows through ERP and EDI, contributing to continuous improvement in Order-to-Cash. This is a hands-on role in a globally active, sustainability‑minded beauty company where cross-functional collaboration matters.
ResponsabilidadesProcess and validate customer orders via available entry channelsReview automatic order-creation logs and resolve issuesMaintain EDI points and support automated order flowsPerform manual order entry and upload Excel files (WWFP)Handle order exceptions and portfolio modificationsProcess internal orders (samples and marketing)Prepare export documentation with Logistics and update invoicesSend invoices to customersIdentify and correct master-data issuesCancel/replace/add references to maintain clean order portfolioSupport Front Office and Subsidiary Interface ManagersContribute to continuous-improvement initiatives in Order-to-Cash
Requisitos principalesEducation: Degree in Business Administration or similarExperience in Order Management, Customer Service, Order Entry or Sales AdministrationKnowledge of Order-to-Cash processesERP systems experience (SAP)Strong attention to detail and data accuracyProblem-solving and analytical skillsAbility to manage multiple priorities in a fast-paced environmentGood communication and stakeholder-management skillsFluent English; additional languages advantageousAttention to detailProblem-solvingStakeholder managementSAPOrder-to-CashEDI
