Descripción de la oferta
ph3Operations Assistant – Dana Dairy Group /h3pDana Dairy Group is a global leader in the dairy and infant nutrition industry, supplying high‑quality dairy products to more than 90 countries worldwide. With manufacturing, sourcing, logistics, and commercial operations spanning multiple continents, Dana Dairy manages a complex international supply chain serving distributors, retailers, food manufacturers, and government customers. /ph3Position Summary /h3pThe Operations Assistant plays a critical role in supporting the daily execution of customer orders, supplier coordination, logistics processes, inventory management, documentation control, and internal communication. The role requires strong administrative skills, excellent attention to detail, and the ability to work effectively in a fast‑paced international environment. /ph3Key Responsibilities /h3pbOrder Management Customer Support /b /pulliProcess and monitor customer orders from receipt to delivery. /liliVerify order details, pricing, product specifications, and delivery requirements. /liliCoordinate order execution with sales managers and customers. /liliFollow up on order status and provide updates to stakeholders. /liliMaintain accurate order records within company systems. /li /ulpbLogistics Coordination /b /pulliCoordinate shipments with freight forwarders, warehouses, and logistics providers. /liliMonitor inbound and outbound deliveries. /liliTrack shipment progress and proactively identify delays or issues. /liliSupport preparation of shipping instructions and transport documentation. /liliAssist in resolving logistics‑related operational challenges. /li /ulpbDocumentation Management /b /pulliPrepare and review commercial and shipping documentation, including /liulliCommercial Invoices /liliPacking Lists /liliCertificates of Origin /liliHealth Certificates /liliExport Documentation /liliCustomer Documentation Packages /li /ulliEnsure documentation accuracy and compliance with customer and regulatory requirements. /liliMaintain organized electronic filing systems. /li /ulpbProcurement Supplier Coordination /b /pulliSupport communication with suppliers regarding orders, deliveries, and documentation. /liliMonitor supplier performance and delivery schedules. /liliAssist in collecting quotations and maintaining supplier records. /liliCoordinate purchasing activities as directed by management. /li /ulpbInventory Production Coordination /b /pulliMonitor inventory reports and stock movements. /liliAssist in coordinating production schedules with manufacturing partners. /liliFollow up on production progress and product availability. /liliSupport inventory reconciliation and reporting activities. /li /ulpbInternal Coordination /b /pulliAct as a communication link between Sales, Logistics, Finance, and Management teams. /liliEnsure information is communicated accurately and promptly between departments. /liliSupport management with operational reporting and administrative tasks. /li /ulpbData Management Reporting /b /pulliMaintain accurate records in ERP, CRM, and internal systems. /liliPrepare operational reports and performance summaries. /liliMonitor key operational KPIs and provide updates when requested. /liliAssist with data analysis and process improvement initiatives. /li /ulh3Qualifications /h3pbEducation /b /pulliBachelor’s degree preferred in Business Administration, Supply Chain Management, Logistics, International Business, or Economics. /liliRelevant work experience may substitute for formal education. /li /ulpbExperience /b /pulli1–3 years of experience in operations, logistics, supply chain, customer service, or administration. /liliExperience in international trade or FMCG industries is an advantage. /liliExperience working with ERP systems is preferred. /li /ulpbSkills Competencies /b /pulliExcellent organizational and time‑management skills. /liliStrong attention to detail and accuracy. /liliAbility to manage multiple priorities simultaneously. /liliStrong written and verbal communication skills. /liliAdvanced proficiency in Microsoft Excel, Word, and Outlook. /liliAbility to work independently in a remote international environment. /liliProblem‑solving mindset and proactive attitude. /liliStrong follow‑up and coordination capabilities. /li /ulpbLanguage Requirements /b /pulliFluent in English and Spanish (written and spoken). /liliAdditional languages are considered an advantage. /li /ulh3What We Offer /h3ulliOpportunity to work in a truly global business operating in over 90 countries. /liliExposure to international trade, supply chain management, and dairy industry operations. /liliProfessional development and career growth opportunities. /liliDynamic and multicultural work environment. /liliCompetitive compensation package. /liliFully remote work arrangement with international collaboration opportunities. /li /ul /p #J-18808-Ljbffr