Descripción de la oferta
At Woolsocks we're looking for a Operations Analyst to join our team.
About Woolsocks
Woolsocks is a cashback and rewards app that helps people save money on everyday shopping. We work with thousands of brands and are active in several European markets. As we grow, keeping our platform healthy, reliable and efficient is more important than ever.
About the role
We're looking for an Operations Analyst to join our operations team. You will be the person who keeps a close eye on how our platform is performing, whether that's an unusual spike in a metric, a change in user behaviour or a feature that isn't working as it should. You'll work with large amounts of data, track our key KPIs and turn your findings into clear actions for the rest of the company.
What you'll do
Monitor the performance of our platforms and track our key KPIs every day
Analyse user behaviour to understand how people use the app and where things can be improved
Investigate unusual activity and outliers in the data and find out what's behind them
Build and maintain dashboards in Superset, our data visualisation tool
Identify and report on new trends in platform usage and performance
Spot inefficiencies and suggest improvements to processes, user flows and app features
Share clear recommendations with other teams to help them make better decisions
What we’re looking for
Strong analytical skills and an eye for detail
Experience working with large datasets
Experience with dashboard tools (Superset, Looker, Tableau or similar)
You can explain complex findings in a simple, clear way
You're curious and proactive, and you like finding the \"why\" behind the numbers
Fluent English
What we offer
Competitive salary package
Meal vouchers (Ticket Restaurant)
23 paid vacation days
Office located in the heart of Barcelona
Team activities: monthly drinks and company events
Coffee, drinks and fruit available at the office
A friendly, international work environment in a fast-growing company
Opportunities for personal development and growth
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