Radisson Hotel Group is a leading hospitalitycompany serving as a true host and best partner to guests, owners, businesspartners and talent. Our unique hotel brands offer award-winning andexceptional hotel experiences, originating from our strong Scandinavianheritage of design and innovation. Our brands embody our modern vision ofhospitality, including authentic local tastes, stylish living design, uniquelocations and vibrant social scenes.Radisson Hotel Group brings a refreshed commitment to hospitality leadership tomeet the changing travel industry and the bespoke needs of our guests. Weprovide exceptional service in all our hotels across the globe and strive todeliver a hospitality experience that is beyond guest expectations. Role purpose : The Observability Specialist ensures thereliability, performance, and visibility of our digital platforms (web andmobile applications). In the short term, the role is responsible foroperating and optimizing Dynatrace to maintain robust monitoring coverage. Over the mid term, the engineer will activelysupport the migration to Prometheus and Grafana, contributing to the design andimplementation of a modern observability stack. By building dashboards, alerts, and metricspipelines that provide actionable insights to technical and business teams, therole directly enhances platform availability, accelerates incident resolution,and ultimately improves the overall customer experience. Roles/Responsibilities · Monitoring Operations Maintain and optimize Dynatrace dashboards, alerts, and integrations. Ensure monitoring coverage across critical services, APIs, and user journeys · Migration & Tooling Evolution Contribute to the roadmap for migrating from Dynatrace to Prometheus and Grafana. Assist in setting up Prometheus exporters, Grafana dashboards, and alerting rules. Participate in proof-of-concepts and pilot projects for new observability tools. · Collaboration & Incident Support Work closely with SREs, developers, and QA to define SLIs/SLOs. Provide observability data during incident response and postmortems. Document monitoring standards, runbooks, and best practices. · Continuous Improvement · Stay current with observability trends (OpenTelemetry, distributed tracing, AIOps). · Suggest improvements to monitoring coverage, alerting thresholds, and visualization. Contribute to a culture of reliability and proactive issue detection. Job requirements and qualifications: Location: · Madrid, Spain. Language skills: · Fluency in English is required. Must have experience · 1 - 2 years’ experience in Observability/Monitoring related roles. · Hands-on with Dynatrace APM (dashboards, RUM, alerts, integration.) · Exposure to Open-source observability stack (Ex: Prometheus, Grafana). · Familiarity with cloud-native environments (Kubernetes, containers). Desirable experience · Basic scripting (Python, Bash, or similar). · Familiarity with Cloudwatch for log management. · Dyntrace or other APM certified. · Understanding of logging, tracing, and metrics collection tools. OpenTelemetry. Soft skills : · Analytical mindset and attention to detail. · Strong collaboration and communication skills. · Curiosity and eagerness to learn new tools. · Proven ability to work independently and as part of a team.