Descripción de la oferta
About Nômade Temple Ibiza
Nômade Temple Ibiza is more than a destination — it is a sanctuary where nature, community, and conscious living come together. Inspired by the island’s bohemian spirit, we blend hospitality with wellness, gastronomy, music, and culture to create meaningful and elevated experiences.
Your Role
As a Guest Service Supervisor, you will support the management team in ensuring an exceptional guest journey from arrival to departure. You will oversee front‑of‑house guest interactions, coordinate service touchpoints, and ensure every guest feels welcomed, valued, and cared for. You will lead by example, guiding the Guest Service team and creating a warm, efficient, and inspiring atmosphere.
What you will do
Supervise daily guest service operations and ensure smooth guest flow
Lead the Guest Service team by example during shifts
Ensure outstanding guest experience from arrival to departure
Handle guest requests, complaints, and feedback with empathy and professionalism
Coordinate with F&B, Front Office, and other departments for seamless service
Support training and onboarding of Guest Service team members
Monitor service standards and assist in resolving operational challenges
Ensure reception and guest areas are clean, organized, and aligned with brand standards
Support reporting, scheduling, and operational procedures
Who we’re looking for
Experienced hospitality professional in guest service, front office, or similar roles
Passionate about creating memorable guest experiences
Hands‑on leader with a proactive and positive mindset
Strong communication and interpersonal skills
Highly organized with attention to detail
Able to perform under pressure in a fast‑paced environment
Natural team leader with a guest‑first attitude
Requirements
Previous experience as Guest Service Supervisor or similar role in hospitality
Strong knowledge of guest service operations and standards
Proven leadership and team coordination skills
Ability to multitask in busy environments
Understanding of service protocols, safety, and hospitality excellence
Fluent Spanish (English is a plus)
Valid EU / Ibiza work permit
Why join us?
At Nômade, hospitality is not just operations — it is emotion, connection, and experience. You will be part of a dynamic environment where leadership, creativity, and excellence come together to shape unforgettable moments.
Equal Opportunity Commitment
At Nômade Temple, we are committed to a fair, inclusive, and respectful environment for all. We provide equal opportunities and ensure fair treatment regardless of gender, race, ethnicity, nationality, religion, age, disability, sexual orientation, or any other protected characteristic. All hiring decisions are based on merit, qualifications, and alignment with our values.
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