Descripción de la oferta
Lead Business Analyst - Sales OperationsFull-timeApplus IDIADA is a young and dynamic organization that values participation, collaboration and long-term relationships. We continuously generate professional development opportunities and growth alternatives for motivated and engaged professionals.Position OverviewWe are seeking an experienced Business Analyst to lead Salesforce implementation, optimization, and management at Applus+ IDIADA from a business perspective. This strategic role bridges business needs and technology solutions, transforming sales processes through effective system implementation and data-driven insights.Key ResponsibilitiesManage and mentor a team of 2 Salesforce professionalsCoordinate activities, assign tasks, and monitor performanceFoster a collaborative environment focused on continuous improvementSalesforce Implementation & Business AnalysisLead end-to-end Salesforce implementation projects and enhancementsAnalyze and translate user needs, management requirements, and company objectives into effective Salesforce solutionsMaximize platform capabilities while minimizing unnecessary customizationEnsure best practices in configuration and business process designAct as primary liaison between business stakeholders and technical teamsIdentify opportunities to streamline sales workflows through technologyIntegrate data from Salesforce, SAP, and other tools to provide holistic business insightsDefine, track, and analyze Key Performance Indicators (KPIs) for sales operationsExtract actionable insights and communicate findings to managementCoordinate development of dashboards and visualization toolsData Management & Systems IntegrationOversee database management, data mining, and data cleansing activitiesManage data flow between Salesforce, SAP, and other enterprise systemsConduct regular data quality assurance activitiesEstablish data governance standardsTraining & EnablementDevelop training materials in the learning management systemLead training sessions with Salesforce team supportCommunicate effectively with stakeholders at all organizational levelsGather user feedback and translate it into actionable improvementsExperience & Technical Skills5-7 yearsin business analysis with CRM focus and proven Salesforce implementation leadershipDeep knowledge of Salesforce platform, SAP integration, and enterprise BI toolsExpertise in sales process reporting, data analysis, and business intelligenceExperience with data mining, visualization, system integrations, and APIsProven track record managing teams and translating business needs into technical solutionsLeadership & Soft SkillsStrong analytical, problem-solving, and stakeholder management abilitiesExperience leading teams and cross-functional projectsAbility to define and track KPIs for complex sales processesProactive, solution-oriented mindset with strong organizational skillsApplus IDIADA is committed to equality, diversity and inclusion. We don’t put limits on you, so don’t put limits on yourself either. There is a place for everyone.
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