Descripción de la oferta
Omega CRM is a Merkle & Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Junior PMO Responsibilities: Project Management and PMO: Monitor and control the profitability and expectations of multi-client CRM consulting projects, from proposal to closure and delivery. Manage PMO (Project Management Office) tracking, analyzing deviations between budgeted and actual project costs, and ensuring corrective and preventive measures. A hands‑on approach is required. Coordinate with the commercial team to manage client expectations. Planning and Budgeting: Collaborate with the technical leadership (CTO) to ensure focus on project efficiency. Manage and control project budgets, ensuring optimal allocation of resources and personnel. Operational Performance Analysis: Work with the Operations team to focus on project contribution margin, resource utilization, and process efficiency. Identify areas for operational improvement and propose solutions to optimize the profitability of the project portfolio. Support to Management and Project Leaders: Provide advice to management and project leaders for decision-making, acting as a strategic partner and leader. Collaborate with the Solutions leadership to provide feasibility analysis for new projects and partnership proposals, anticipating financial and implementation risks. Experience: Proven experience of at least 3–5 years in a role with similar responsibilities in the consulting or technology implementation services sector. Demonstrated experience in project management and client management. Valuable: Specific experience in implementing CRM solutions (Salesforce or Microsoft Dynamics 365) or ERP in commercial areas. Experience in a multi-client PMO environment, with the ability to manage and report on a portfolio of simultaneous projects. Skills: Advanced Excel / Google Sheets skills (pivot tables, financial models). Experience with management software, CRM, and Business Intelligence tools (Power BI or Tableau). Knowledge of project management methodologies (PMI, Agile, PRINCE2, etc.). Functional knowledge of databases and data governance. Analytical ability and strategic vision for decision-making. Strong communication and collaboration skills with multidisciplinary teams. Demonstrated proactivity, results orientation, and the ability to work under pressure in a project environment. Drive, change management, and initiative. What do we offer Permanent contract. Flexible Schedule. We make it easy. Balance your professional and personal life. Certifications plan. Improve your skills and get the official certificate from our main partners. Home Office. You decide and we support you. Flexible retribution (public transport ticket, Ticket restaurtant, …). Health insurance. OMEGA in action. Our commitment to a better society is not just an intention. Professional development: Evolve, grow and get where you want to go. #J-18808-Ljbffr
