Descripción de la oferta
Junior Digital Key Account Manager (E-commerce / D2C) Murcia (Spain) / Hybrid Ready to grow our digital footprint? The E-commerce Department at Hero Spain is on a mission: to deliver a seamless online shopping experience and ensure our products are just a click away. From leading pure players like Amazon to our own D2C shop, we are accelerating our online growth. We are looking for a Junior Digital KAM to take the reins of our D2C business . If you are passionate about digital commerce, eager to take ownership of an e-commerce project end-to-end, and ready to grow within a collaborative environment, this is your opportunity. Your Core Mission You will be the pilot of Hero’s own D2C E-commerce business . You won't just manage a website; you will define and execute the commercial and activation strategy to hit our sales targets on the online store. You will have the autonomy to define the roadmap and ensure the successful delivery of the sales plan. What you'll achieve Master the Shop: You will own the day-to-day management of the Shopify platform. This includes keeping the product catalogue (pricing, promos) flawless and executing CRO & UX actions to optimize conversion and user experience. Drive Traffic & Performance: Coordinate paid media campaigns with external agencies and track sales performance/KPIs. You will analyze data to forecast results and propose corrective actions when needed ( Take Responsibility ) and need to stay up to date with market trends, competitors, and emerging e-commerce technologies. Shape the Brand Story: Identify and manage Content Creators aligned with our brand. You will also coordinate photoshoots and develop in-house content to make our digital shelf shine ( Create wow ). Build Loyalty (CRM): Execute automation campaigns using Connectif. You will supervise the automation plan and analyze results to continuously improve our relationship with consumers. Also you will be managing and updating content within automated workflows and monitoring competitors and market actions to identify new automation and CRM opportunities. Analyze & Optimize: Extract, analyze and interpret data from all digital touchpoints and manager digital analytics tools (GA4 and Looker Studio) to prepare performance reports that support smart decision-making. Who you are We are looking for a digital native with a strong learning mindset and a proactive attitude. Educational Background: Bachelor's Degree in Marketing, Business Administration, Economics, or related fields. Postgraduate studies or specialized courses in Digital Marketing is required. Digital Skills: Proficiency in Office tools, Adobe Suite, and Canva. Interest in or knowledge of Shopify, Connectif, and Google Analytics 4 (GA4) is strongly preferred. Experience: Previous experience in Digital Marketing is valued. We are looking for someone with a digital mindset who understands the e-commerce landscape. Analytical: You have a data-driven approach and are comfortable extracting insights from reports. Communicator: You have excellent communication and written skills to manage relationships with agencies and creators. Language Skills: Fluent in Spanish and at least a B2 level in English . Our Culture: How We Grow Together We work with strong values that guide our actions every day: ✨ Create wow: We dare to do things differently, seek to always win with consumers and customers, and endeavor to be forever relevant and vital to our world. It’s about Curiosity, Innovation and Consumer/Customer Focus.
