Descripción de la oferta
ResponsibilitiesO9 Super User support to Key Users/ CoE for DP, SOP/E functionalityEstablish Key User Community to share best practice and knowledge of o9 solution and identify continuous improvements to add value to the IBP processDrive Incident resolution assigned to process within SLAsReduce Process incidents linked to training/ user errorDrive process conformance where repeat incidents occurFollow up on technical incidents with product sustain teams to ensure robust RCAsShare effective communication/ updates on trends related to process incidentsEnsure user training and change testing documentation remains updatedJoin IBP POD teams to deliver training to markets users on IBP capabilitiesQualificationsOverall experience of 10-12 YearsDegree in relevant discipline with minimum of 5+ years planning experience showing excellent thinking/problem solving skills.Strong experience on Digitalisation Projects leading issue resolution and user trainingPrior work experience and exposure to supply chain/ business planning technologies.Strong analytical and logical skills with ability to make recommendation after anlysing the situation and process improvement skills.Functional knowledge of Demand Planning, iS&OE/P and analytics.Strong collaborative and interpersonal skills – ability to work constructively across different teams to get great results on the committed timelinesBenefitsHybrid work model: combination of remote and collaborative office experience to enable innovationEntrepreneurial environment in leading international companyProfessional growth possibilities & learning opportunitiesVariety of benefits to support your physical, emotional and financial wellbeingVolunteering opportunities to help external communitiesLocations: Vitoria-Gasteiz, Spain; Kraków, Malopolskie, PolandDiversity & InclusionWe encourage the diversity of applicants across gender, age, ethnicity, nationality, sexual orientation, social background, religion or belief and disability.
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