Descripción de la oferta
Sharp Brains is seeking a Help Desk Technician to join their Seville team. You will provide end-to-end technical support for desktop and laptop systems, handle IMAC tasks, and manage device lifecycles.You will use SCCM, Intune and ServiceNow for ticket resolution and remote assistance. The role requires experience with Windows and basic Mac support, knowledge of ITIL processes, and strong communication in Spanish and English.
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