Descripción de la oferta
Join to apply for the Head of Supply (Temporary) role at Robert Walters.
Responsibilities
Logistics/Operations
Ensure the proper functioning of operations to guarantee product availability.
Report to Corporate on KPIs defined globally by the company.
Responsible for the department's budget.
Responsible for executing a proper supply policy to align supply and demand.
Diagnose and define action plans with all direct suppliers in the short, medium, and long term.
Relationship and monitoring of Service Level with local product manufacturers.
Weekly relationship and monitoring of corporate products with the corporate partners of the function.
Design, implement, and supervise supply chain strategies aligned with business objectives.
Supervise inventory levels and ensure product availability without generating inefficiencies for the business.
Analyze potential product suppliers arising from new business opportunities.
Negotiate and select logistics service providers (3PL & Carriers) and manage any deviation or need arising from the business.
Define and lead supply chain optimization projects.
Manage key performance indicators (KPIs).
Lead cross-functional interactions and projects with other departments to align our operations with business needs.
Ensure an adequate internal information flow about the status of our operations, guaranteeing continuous alignment of Risks and Opportunities.
Customer Service
Review and standardize processes and optimize the department's role to increase customer satisfaction, both internal and external.
Monitor business unit, channel, etc. indicators.
Lead the development of the KAM function for Major Accounts, being the point of contact between key clients and operations to resolve critical issues.
Ensure cross‑coordination with the entire Supply Chain team to ensure OTIF deliveries.
Provide visibility on actual market sales.
Improve the integration of the Customer Service department into the company's interdepartmental dynamics.
Demand Planning
Lead the implementation of the demand planning process in collaboration with all involved departments, ensuring cross‑functional alignment throughout the process.
Ensure that the demand planning process meets business needs.
Guarantee alignment between demand, operational capacity, and inventory availability.
Clearly and precisely communicate the results of the planning process to the Management Committee, thus aligning all key company functions.
Requirements
Degree in Industrial Engineering, postgraduate in Management desirable.
Specific Competencies: Analytical Thinking, Interpersonal Communication, Leadership.
Other Skills: Structured thinking and problem‑solving orientation.
People Management: Team management experience desirable.
Languages: High level of English, Italian (a plus)
Seniority level
Director
Employment type
Temporary
Job function
Production
Industries
Pharmaceutical Manufacturing
Location
Barcelona, Catalonia, Spain
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