Descripción de la oferta
Empresas: Sani / Ikos Group Who do you want to become? Are you our Future Leader? Are you ready to realize your potential? Are you searching for a real purpose and not just another job? At the Sani/Ikos Group we take hospitality very seriously. As we expand with new Resort openings on an almost annual basis, our core purpose remains the same; encouraging guests to experience the ?agic of togetherness as the Worlds Leading Family & Beach Resort. Whether youre looking for a strong career path in the hospitality industry, to learn new skills that will set you apart from the competition, or to develop meaningful relationships and grow personally and professionally, our safe, strong, and sustainable environment might just be the perfect place for you. Key Responsibilities Guest Welcome: Greet guests warmly on arrival and ensure they feel valued throughout their stay. Guest Support: Handle guest inquiries, special requests, and complaints promptly and professionally. VIP Service: Assist with VIP arrivals, room arrangements, and personalized touches. Coordination: Communicate guest needs and preferences to relevant departments to ensure seamless service. Feedback: Collect guest feedback and follow up to ensure satisfaction and resolve any issues. Standards: Maintain lobby and guest areas in line with hotel presentation and service standards. Qualifications & Experience Previous experience in a relevant position preferably in a 5* resort or hotel environment. Fluency in English. Fluency in a second language (Russian, German, French). Computer Literacy and knowledge of Hospitality software (Opera, Fidelio). Degree/Diploma in Hospitality/Tourism. Strong communicative, interpersonal & problem-solving skills. What We Offer ?? Competitive salary package ?? Growth opportunities in one of Europes leading luxury hospitality brands ?? Work in a dynamic, international and high-performance environment ?? Accommodation support (if applicable) ?? Continuous training & professional development Requisitos : Previous experience in a relevant position preferably in a 5* resort or hotel environment. Fluency in English. Fluency in a second language (Russian, German, French). Computer Literacy and knowledge of Hospitality software (Opera, Fidelio). Degree/Diploma in Hospitality/Tourism. Strong communicative, interpersonal & problem-solving skills.
