Descripción de la oferta
SAMY is a leading global social first agency. We activate end-to-end media strategies, connecting with audiences in the most integrated and effective ways to solve key business challenges and make brands matter.We are the first international ecosystem fueled by creativity, technology and culture, and by a team of 900+ people across 20 offices and 55 markets, serving more than 270 leading clients, including Europe, the U.S. and Latin America, who live and breathe social-first. Together, we create relevancy in the social universe for blue-chip brands such as L’Oréal, The North Face, Diageo, Microsoft and Samsung, among others.Our vision is to lead the evolution of brand communication. At our core, we are Bold, Human and Transformative. We are adventurous. SAMY is where your career pushes boundaries and unlocks your highest potential. We were born with a desire to go further. To defy the status quo. To reshape our world.This is your opportunity to work around the globe. With exciting clients. In projects that shape the industry.We seek a strong leader to define, deploy and support SAMY’s technology strategy to support our operations in the context of strong organic and acquisitive growth. This person will integrate existing talent into a new technology department, will be responsible for defining the department’s mission and objective, proposing the structure and main processes and work with the HR function to recruit talent (if new profiles are required).This role will have to spearhead the development and implementation of a robust, streamlined technology stack and will be pivotal in ensuring our systems support current operations and facilitate seamless integration of future acquisitions.Key ResponsibilitiesIT Strategy & LeadershipDefine and execute the global IT strategy aligned with company objectivesEstablish IT governance, standards, documentation, and best practices across all regionsManage external vendors, SaaS providers, implementation partners, and MSPsBuild, lead, and develop a global IT team (internal and external)ERP & Core Business SystemsOwn the selection, implementation, and ongoing development of the ERP systemEnsure reliable and scalable integrations between ERP, CRM, and other core systemsPartner closely with Finance, Controlling, and Operations to optimize business processesCRM & Customer PlatformsOwn and evolve the CRM platform (e.g. HubSpot), including:System configuration, customization, and governanceAutomation of sales, marketing, and customer service workflowsData quality, reporting, and analyticsAutomation & IntegrationsDrive automation initiatives across systems, tools, and productsDesign and maintain integrations between internal products, SaaS tools, and platformsIdentify opportunities to reduce manual work and improve operational efficiencyWorkplace IT & Global InfrastructureOwn Google Workspace administration, security, and user lifecycle managementManage global software and license managementEnsure stable and standardized office IT infrastructure across 24 locations:Office networks and WiFiHardware standards (laptops, peripherals, meeting room equipment)Office IT audits and readiness checks for new or existing locationsSecurity, Compliance & ReliabilityOwn IT security, access management, and identity conceptsEnsure compliance with data protection and regulatory requirements (e.g. GDPR, ISO27001, TISAX)Define and maintain backup, disaster recovery, and business continuity conceptsQualifications:Extensive experience as an IT Director or in a similar leadership role within a complex, rapidly-evolving environment.Proven track record in managing large-scale IT projects with a focus on integration, automation, and systems optimization.Expertise in ERP and CRM systems, preferably including experience with HubSpot and NetSuite.Expertise in designing and overseeing the implementation of data informational systems.Strong strategic and leadership skills, with experience managing cross-functional teams and IT vendors.Excellent communication skills to effectively engage with stakeholders across all organizational levels.Having held similar positions in a scale up or professional services firm is a plus.Fluent in English and Spanish is a must.
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