Descripción de la oferta
ppbFront Office Agent – LabTwentytwo /b /p pLab22 is seeking a highly motivated and experienced Front Office Agent to join our team. As a Front Office Agent, your primary focus will be on providing excellent customer service and ensuring smooth and efficient front office operations. /p pWe are Odyssey Hotel Group, Europe’s most ambitious hotel operator and the team behind many famous global hospitality names. We partner with Marriott, IHG, and Accor to develop exceptional properties across various brands, from Holiday Express to Marriott's Autograph collection. Powered by over 700 employees and supported by Activum SG as our major shareholder, our purpose is to create wonderful stories through a passion for unique and locally inspired hotel design and attention to every detail. We achieve this through a culture of enabling and empowering our teams to be masters of the art of hospitality. /p pLabtwentytwo is located close to Barcelona’s beautiful beaches in Inspired and enhanced by natural forms, sustainability, and the latest technological advances, Labtwentytwo embraces the future of hospitality. Eco-conscious forms the blueprint of Labtwentytwo. Being dedicated to the future means protecting it. Here, luxury is in harmony with our green ethos, making us the hotel of choice for the planet-conscious and the future-orientated. With 185 state‑of‑the‑art designed hotel rooms, a restaurant and rooftop bar, meeting rooms and co‑working spaces, the perfect balance is created between work and pleasure. /p h3YOUR KEY RESPONSIBILITIES /h3 ul liGreet guests with a warm and friendly attitude. /li liEnsure a smooth check-in/out process for all guests in line with brand standards. /li liMaintain accurate guest records, including personal information, payment details, and preferences. /li liComply with hotel security, fire regulations, and all health and safety legislation. /li liHandle complaints in a professional manner. /li /ul h3HOW YOU’LL DO IT /h3 ul liWorking in a dynamic environment where every day is unique. /li liBeing a warm and helpful communicator and guest-oriented. /li liWorking independently and flexibly. /li liBeing a proactive team player. /li liHaving an energetic and representative attitude. /li /ul h3WHAT YOU'LL BRING /h3 ul liPrior experience in a similar role within the hotel industry. /li liExcellent communication and interpersonal skills. /li liAbility to handle multiple tasks and prioritize effectively.Exceptional problem-solving skills. /li liFlexibility to work in shifts, including weekends and holidays. /li liKnowledge of Opera and Microsoft Office is preferred. /li liEnglish and Spanish essential. /li /ul h3WHY THIS ROLE AT ODYSSEY? /h3 ul liMarket-competitive salary. /li liVacation days as per Hotelier Agreement. /li liA dynamic and enthusiastic team - a culture where great colleagues become true friends. /li liEmployee discount rates in more than 8000 hotels, for you and your family. /li liYour personal development taken seriously. /li liRoom for your ideas and creativity - your vision is important to us. /li liWorking from a beautiful location, as all our hotels are well designed. /li /ul pPlease apply via this vacancy and our colleagues from the Talent team will contact you as soon as possible. We look forward to receiving your application! /p /p #J-18808-Ljbffr
