Descripción de la oferta
At Transcom, we are CX fanatics. We are just as invested in our clients as their own fans, which is why the world’s most beloved brands—from category-redefining fintechs to tech legends—trust us with their success.¿Listo para inscribirse? Antes de hacerlo, asegúrese de leer todos los detalles pertenecientes a este trabajo en la descripción a continuación.We are currently looking for French-speaking Customer Service Advisors who are ready to build a future in sunny Málaga. Whether you are already in Spain or looking to relocate, we want to help you transform your potential into a brilliant career.THE ROLE: JOIN OUR TALENT POOLNote:This is an invitation to join ourTalent Pool . While we may not have an immediate vacancy today, we are constantly growing. By applying, you’ll be the first to know when a new opportunity opens up!As a Customer Service Advisor, you are the face of the brand. You’ll support customers via phone, chat, or email, finding solutions and ensuring every interaction is a great experience. Your empathy and “can-do” attitude are what make the difference.YOUR MISSION: SUPPORT & SOLUTIONSFirst Point of Contact:Help customers navigate their inquiries with patience and professionalism.Problem Solving:Diagnose issues and provide efficient solutions that leave customers feeling supported.Customer Experience:Use your empathy to turn standard support into a top‑notch experience.Communication:Maintain high standards of written and verbal interaction in both French and English. WHO YOU AREThe Linguist:Excellent command ofFrench(Native or C2) and a strong level ofEnglish(C1 minimum).The Professional:You are stress‑resistant and know how to keep a cool head during intense moments.The Team Player:You have a positive attitude and a true spirit of collaboration.Legal Status:You must have the necessary documents to live and work in Spain.Availability:Ready for a full‑time position (though part‑time can be discussed).WHAT’S IN IT FOR YOU?Relocation Support:If you meet the criteria, we offer a relocation package to help you settle into the Málaga lifestyle.Paid Training:We don’t just throw you into the deep end; we prepare you for success with professional onboarding.Stable Future:We offer a stable contract with transparent conditions and flexible hours to suit your life.Career Growth:At Transcom, there are no limits. Specifically, 90% of our managers started exactly where you are—as Customer Service Advisors.The Culture:Join a modern, international, and inclusive workplace where you are welcomed as you are from day one.CHALLENGE ACCEPTED?Life at Transcom is about turning today’s potential into tomorrow’s skills. xcskxlj If you have the right mindset and a passion for helping people, we are ready to move forward together.Join the Transcom Talent Pool Today#J-18808-Ljbffr
