Descripción de la oferta
WHO WE ARE Konecta is a leading innovative global service provider in customer management business process and digital outsourcing, with 120,000 passionate employees working in 30 languages across 4 continents and 26 countries. Focusing on the unique needs and opportunities of each industry, Konecta offers a full range of end-to-end customer management solutions – including acquisition, retention, customer service, technical support, and collection – all based on a sustainable business model. These services are built on a portfolio of world-class expertise covering customer experience and process management, digital solutions and cutting-edge technologies. Headquartered in Madrid, Konecta delivers global revenues of €2 billion with more than 500 clients, covering some of the biggest names in telecoms, energy, banking, mobility, retail, and e-commerce. MISSION OF THE ROLE The FP&A Analyst supports the FP&A Managers in the preparation, analysis, and interpretation of financial and operational data to support strategic decision-making across the organization. This role provides exposure to the financial performance of a multinational group operating in more than 25 countries, with over €2bn in annual revenue, offering a broad perspective on the business and its key value drivers. The FP&A Analyst will contribute to the preparation of financial reports, performance analysis, and insights for senior management. The role also involves supporting budgeting and forecasting processes, as well as monitoring KPIs and overall business performance across multiple markets. The position involves close collaboration with finance teams across geographies, helping ensure consistency and quality of financial information, while also supporting continuous improvement initiatives in financial processes, reporting tools and systems. RESPONSIBILITIES Support FP&A Managers in the preparation of monthly financial reports and performance analysis. Analyze financial and operational data to identify trends, risks and opportunities. Assist in budgeting, forecasting and long-term planning processes. Prepare management reports, variance analysis and business performance insights. Monitor key financial and operational KPIs across different markets and business units. Support cost analysis and profitability assessments. Contribute to the standardization and automation of financial reporting processes. Participate in cross-functional financial projects and implementation of new reporting tools. Collaborate with international finance teams to ensure consistency and reliability of financial information. REQUIREMENTS Bachelor’s degree in Business Administration, Finance or Economics. 1–3 years of experience in a similar role (FP&A, financial analysis, controlling, audit). Advanced Excel skills and strong analytical capabilities. Solid knowledge of financial and cost accounting. English and Spanish proficiency (B2–C1).
