Quality Specialist at ABB At ABB, we help industries outrun – leaner and cleaner. As a global market leader, we'll give you what you need to make it happen. But at ABB, you'll never run alone. This role sits within ABB's Robotics business, a leading global robotics company. We're entering an exciting new chapter as we announced the plan for SoftBank Group to acquire ABB Robotics. SoftBank is a globally recognized technology group and investor/operator focused on AI, robotics, and next‐generation computing. By joining us now, you'll be part of a pioneering team shaping the future of robotics—working alongside world‐class experts in a fast‐moving, innovation‐driven environment. Global Quality Manager At ABB, you will have the opportunity to become part of the Customer Quality team, playing a key role in ensuring customer satisfaction and compliance with quality standards. Ensure compliance with ABB, customer and stakeholder quality requirements, promoting a strong zero‐defect and prevention‐focused culture. Act as the Voice of the Customer within the local organization, ensuring that risks, issues and solutions are assessed from a customer perspective. Prepare, manage and lead 8D reports in response to customer quality issues, ensuring robust root cause analysis (RCA) and the effective implementation of corrective and preventive actions. Analyze quality performance data to identify risks, non‐conformances and continuous improvement opportunities. Perform and participate in internal and external audits, ensuring compliance with the defined quality management system. Support the maintenance and continuous improvement of the local Quality Management System, processes and tools in collaboration with cross‐functional teams. Provide quality‐related guidance and support to local teams, including the preparation and delivery of quality training when required. Collaborate with local and global stakeholders to drive continuous improvement initiatives and enhance customer satisfaction. Technical background with a degree in Electrical Engineering, Electronics, Computer Engineering or similar. Minimum 5 years of experience in similar roles, with a strong focus on Customer Quality. Intermediate level of English (B2), able to communicate effectively in a professional environment. Analytical person with strong social and communication skills, able to manage problems and drive effective solutions. Flexible work practices Internal networking opportunities