Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries, and very few office‑based roles. We are hiring an Engineering Manager to lead the BootStack team, which designs, builds, and operates modern distributed systems on private infrastructure for customers. From Kubernetes to OpenStack and everything in‑between, you will work with the latest technology in a fast‑paced engineering environment. As a Cloud Engineering Manager for the BootStack team, you will manage engineers who oversee day‑to‑day Managed Service of customer environments, including customer service management, managed services operations, and consistent product improvement engineering. Collaboration with customers, product engineering, and operations is critical to success. This is a globally remote role. Responsibilities Manage a growing engineering team to optimise the quality and velocity of both development and operations Identify and measure team health indicators Implement disciplined engineering and operations processes Represent the BootStack team with respect to stakeholders, customers, and external teams Ensure proper team focus on priorities, milestones, and deliverables Work to meet service‑level agreements with customer deployments around the globe Deliver quality managed services in a consistent, timely manner Qualifications Bachelor’s or equivalent education in a technology field Proven track record of professional experience delivering software using Python, Go, C, C++, Java, or similar, and/or managing operations teams Proven experience with OpenStack Demonstrated strong commitment to testing methodologies and maintainable code quality Experience with Linux system administration, Ubuntu/Debian a plus Strong communication and cooperation skills Experience with Agile software development methodologies Experience working in and managing distributed teams Technical aptitude for understanding complex distributed systems Experience with cloud topologies and technologies Travel to team and company events and customer meetings, roughly 20% or less Benefits Distributed work environment with twice‑yearly team sprints in person Personal learning and development budget of USD 2,000 per year Annual compensation review Recognition rewards Annual holiday leave Maternity and paternity leave Team Member Assistance Program & Wellness Platform Opportunity to travel to new locations to meet colleagues Priority Pass and travel upgrades for long‑haul company events Legal and Equal Opportunity Statement Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background creates a better work environment and better products. Whatever your identity, we will give your application fair consideration. Seniority Level Mid‑Senior level Employment Type Full‑time Job Function Management and Manufacturing Industries: Software Development #J-18808-Ljbffr