Descripción de la oferta
About the CompanySHA is the global leader in Longevity, Wellbeing & Health Optimization, combining scientificexcellence with integrative health and luxury hospitality. With flagship properties in Spain andMexico and expansion into the Middle East and beyond, SHA is redefining how highperformanceindividuals optimize their health and live longer, better lives.As we accelerate our global growth, digital experience, AI-driven journeys, and conversionexcellence will be critical to unlocking our full commercial potential.About the RoleWe are seeking a strategic and hands-on Ecommerce Manager to lead the global digitalsales ecosystem of SHA Wellness Clinic across Spain and Mexico.This role sits at the intersection of business, technology, and brand, with full accountability for driving online revenue growth, optimizing conversion, and enhancing the digital customer experience across all touchpoints — from initial discovery to booking and post-stay engagement.The ideal candidate combines a strong analytical and commercial mindset with deep expertise in CRO, digital product, CRM ecosystems, and luxury customer experience, ensuring that every interaction reflects SHA’s premium positioning while maximizing performance.Key ResponsibilitiesEcommerce Strategy & Revenue Growth.Digital Product & Platform Ownership.SHA Boutique & New Ecommerce Development.Analytics & Performance OptimizationCustomer Experience & Brand ExcellenceCross-Functional Collaboration.Technical & CRM Ecosystem Understanding.Budget & Vendor Management.QualificationsProven experience in a senior ecommerce or digital leadership role, ideally within luxury, hospitality, wellness, or premium consumer brands.Strong expertise in: o CRO and growth strategies o UX/UI and digital product development o Analytics and data-driven decision makingHands-on experience with: o HubSpot (CRM, CMS, automation) o WordPress ecosystems o GA4, Looker Studio, Tag Manager, ClaritySolid understanding of: o APIs, integrations, and digital architectures o Ecommerce operations (payments, subscriptions, logistics)Strong commercial mindset with a proven ability to drive revenue and impact business performance.Experience managing global markets and adapting strategies to different regions.Fluent in English and Spanish.Tools & Working EnvironmentHubSpotWordPressGA4 & Looker StudioMicrosoft ClarityFigmaNotionExcelKey Success MetricsOnline revenue growth (booking engine + boutique).Conversion rate optimization across key funnels.Lead generation and contribution to offline sales.Customer experience and satisfaction metrics.Efficiency in budget and resource management.Pay Range and Compensation PackageCompensation details will be discussed during the interview process.Equal Opportunity StatementSHA values excellence, evolution, integrity, care, and happiness and is committed to diversity and inclusivity in the workplace.
