Descripción de la oferta
Relocation Support for Work-Permitted CandidatesHow to ApplySend your CV to can.dinler@cbtalents.org or Use Application FormJoin an international customer experience team supporting leading global platforms across industries including digital entertainment, insurance services, and technology-driven applications.We are currently hiring Dutch-speaking Customer Service Agentsto support customers across several exciting international projects. In this role, you will assist users with inquiries, provide guidance on services, and ensure a smooth and positive customer experience.This opportunity is ideal for candidates who enjoy helping customers, solving problems, and working in a dynamic multicultural environment in Lisbon.What You'll DoProvide customer support via phone, chat, and email in DutchAssist customers with account inquiries, service questions, and troubleshootingMaintain high standards of customer satisfaction and service qualityRecord interactions accurately in internal systemsHandle inquiries professionally during high-volume periodsCollaborate with internal teams to resolve customer issues efficientlyWhat We're Looking ForC1/C2 Dutch (mandatory)English B2 or higherStrong communication and problem-solving skillsAbility to work in a fast-paced, international environmentCustomer-focused mindset and attention to detailWork SchedulesMonday – Sunday|08:00 – 23:00 (rotational shifts)|2 rotational days offMonday – Friday|07:30 – 20:00 (rotational shifts)|Weekends offMonday – Sunday|07:00 – 23:00 (rotational shifts)| 2 rotational days offFuture possibility of 24/7 shiftsSalary & BenefitsPerformance Bonus: up to €100/month (11 months)Attendance Bonus: up to €100/month (11 months)Typical salary range:Additional benefits include:Health insurance (from day 1, fully covered after 6 months)Paid training and onboardingInternational working environment in LisbonIf you're ready to start an international career in Lisbon and work with global brands, apply now and join a team where your language skills truly make an impact...
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