Descripción de la oferta
Danish Speaking Travel Agent
Introduction
We are seeking a friendly and professional Danish Speaking Customer Service Representative to join the customer care team of a leading global travel and accommodation platform in Spain. This is a full-time, on-site position, delivering exceptional service to Danish-speaking customers across Europe. Relocation to Spain is required, and a full relocation package is provided to support your move.
Responsibilities
Provide outstanding customer support for travel bookings and accommodation enquiries
Communicate with Danish-speaking customers via phone, email and chat
Assist with reservation, modification and cancellation requests
Resolve customer issues and answer questions about bookings and services
Escalate complex cases to specialised teams when required
Maintain accurate customer records and update internal systems
Achieve customer satisfaction targets and quality standards
Follow company policies to deliver consistent and high-quality service
Requirements
Native or near-native Danish language skills (C1 level or higher)
Good command of English (minimum B2 level – mandatory)
Previous experience in customer service or hospitality-related support
Excellent communication and interpersonal skills
Patience, empathy and professionalism when handling customer inquiries
Strong problem-solving and organisational skills
Ability to work in a fast-paced customer support environment
EU passport or valid work permit for Spain (mandatory)
What We Offer
Full-time permanent contract based in Spain
Competitive salary with performance incentives
Relocation package, including flight tickets, hotel accommodation and relocation assistance
Comprehensive training and ongoing professional development
Opportunity to work with a well-established global travel and accommodation leader
A multicultural, supportive team culture
Structured Monday–Friday working schedule
Ready to Deliver Exceptional Service in Spain?
If you are a Danish speaking professional, fluent in English and ready to relocate to Spain, this is a fantastic opportunity to grow your customer service career with a global travel and accommodation platform. Apply now and take your next step abroad!
#J-18808-Ljbffr
