Descripción de la oferta
Electronic Device Guarantees | Hybrid¿Tiene su CV preparado? Si es así y confía en que este es el puesto ideal para usted, asegúrese de enviar su solicitud lo antes posible.Foundever is looking for Danish & English-speaking Customer Support Agents to join an on-site project in Seville, supporting a leading company in electronic device warranties and insurance.This role is ideal for candidates who want to use their language skills daily, work in a multicultural environment, and grow their career with a global organization.About the roleAs a Customer Support Agent, you will:Manage warranty and insurance coverage for electronic devicesHandle customer inquiries, incidents, and claims with empathy and accuracyDeliver high-quality service in Danish, using English as the working languageEnsure a professional and positive customer experience at every interactionWhat we offerTemporary contract of 4 months, with real possibilities of continuityOn-site position in Seville, in a modern and professional office. Possibility of working at our other hubs in Barcelona, Madrid or Málaga instead.Hybrid work option: after the nesting phase and once campaign KPIs are achieved, the possibility to work up to 50% remotelyPaid training, delivered online and fully included in the contractFull-time schedule: 39 hours per week, 5 working days - Monday to Friday: 9:00 – 17:00Salary: €22,000 gross per yearInternational and multicultural work environmentAdditional benefitsReal career growth opportunities within FoundeverFree language classes for employeesEmployee Experience Program with regular team activitiesDiscounts on technology, private health insurance, and other servicesBring a Friend Program with referral bonusesWhat we are looking forProficiency in DanishAdvanced English level (minimum B2)Customer-focused mindset and strong communication skillsPrevious customer service experience is a plus, but not requiredAbility to adapt to different customer needsAvailability to work Hybrid in SevilleStart date: ASAPWhy join Foundever?At Foundever, people come first. We support your professional development, well-being, and work-life balance through a global wellbeing program that includes initiatives focused on physical health, nutrition, mindfulness, and social impact.Foundever is committed to equality, diversity, and inclusion, with zero tolerance for any form of discrimination or harassment. This recruitment process promotes blind CV screening. xqziphu Apply now and turn your language skills into a rewarding on-site career in Seville.
