Descripción de la oferta
CVM and Commercial Specialist – Spain (Casino)Location: CeutaGrade: I4.1Role OverviewAs CVM and Commercial Specialist for Spain (Casino), you will support the execution of customer value management and commercial strategies in the Spanish market.Your role will involve campaign delivery, customer segmentation, and competitive positioning, contributing to our goal of achieving podium performance in Spanish casino operations.ResponsibilitiesSupport execution of promotional campaigns across the Spanish casino market, ensuring accurate delivery of campaign elements under guidance from the CVM and Commercial Lead.Assist with segmentation analysis by conducting basic customer behaviour analysis and supporting targeting activities for Spanish players.Coordinate with local marketing teams to support seamless campaign delivery and develop cross‑functional working relationships.Monitor campaign performance and customer value metrics, extracting insights from data and supporting competitive analysis and reporting activities.Support budget tracking activities, monitoring promotional spend and learning about efficient resource allocation.Assist with CVM activities including lifecycle campaign execution, customer communication, and retention initiatives under supervision.Maintain organised documentation and tracking systems to support transparency and learning across commercial and CVM activities.Stay curious about Spanish gaming market developments, competitive positioning, and emerging technologies, bringing fresh perspective and enthusiasm.Build strong working relationships with internal stakeholders, demonstrating a positive attitude and collaborative approach.Support continuous improvement initiatives by identifying process enhancements and learning about innovative approaches to campaign delivery.What you’ll bringGenuine passion and interest in the gaming industry, especially casino operations, player behaviour, and competitive strategies.Spanish language fluency (native or near‑native proficiency).Positive attitude, excellent work ethic, eagerness to work hard, take on challenges, and support team objectives.Strong willingness to learn about commercial marketing, customer value management, and the competitive Spanish gaming market.Basic analytical proficiency and a desire to develop data analysis skills and extract insights.Excellent attention to detail, supporting accurate campaign execution and identifying improvement opportunities.Strong communication skills for effective cross‑team collaboration and clear presentation of information.Collaborative attitude, enthusiasm for supporting collective objectives, and a positive energy toward the workplace.Interest in emerging technologies that can enhance commercial strategies and customer experiences.Adaptability and a positive approach to learning new skills and evolving responsibilities in a fast‑paced environment.Basic proficiency or strong willingness to learn tools such as Excel for campaign tracking and performance measurement.Growth mindset with ambition to build a career in commercial gaming and contribute to achieving podium positioning in the Spanish market.What you’ll getDiscretionary annual performance bonus.30 days paid leave.Health and dental insurance for you, your partner and your children (if all live at the same address).Personal life assurance.Option to join the company pension scheme.Personal interest allowance to learn something new or pursue a hobby.Competitive learning fund, four dedicated Power Hours every month during office time, full access to the Udemy and Mindtools platforms, in‑house leadership programme, and many other training opportunities.26 weeks primary carer leave at 100% pay and 4 weeks secondary carer leave pay at 100% pay.Equal OpportunitiesAt Flutter International we are committed to creating an inclusive environment where our people can be their authentic selves and thrive.We embrace diversity, respect all our uniqueness and differences.We welcome you to let us know whether you have any accessibility needs.
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