CUSTOMER VALUE MANAGEMENT SPECIALIST (IRC222705)Open date-closing date: 15 / 01 / 2024-15 / 03 / 2024European Union-Spain-SANTANDER-ES-SANTANDER CALLE EINSTEINProfessional Family: SALES OPERATIONSHome National|Expert|ResidentialIRC222705 – CUSTOMER VALUE MANAGEMENT SPECIALISTAt Eni , we are looking for a Customer Value Management Specialist within Plenitude Iberia in Santander, Cantabria . You will be responsible for maintaining and constantly improving customer portfolio management campaigns using outbound sales channels (. wingback).About IberiaPlenitude is an energy benefit company that integrates the retail business and renewable generation with self-consumption and electric mobility solutions, providing electricity and gas to more than 10 million homes and businesses across Europe, which offers a range of great career opportunities for the whole team.This membership represents a major European project integrating the renewables business with the retail business, which will allow us to progressively increase our offer of services, infrastructures and green energy for our customers, providing our team with greater professional projection and growth.As a member of the Backoffice department at Plenitude Iberia you will be responsible for :Improving the customer experience using a data-driven approach to decision-making.Developing new campaigns and initiatives to increase customer satisfaction.Developing new campaigns and initiatives to increase customer valuePresenting results to all relevant stakeholdersThis is the opportunity for you if you have these skills and requirements :Demonstrable commercial experienceBusiness acumen : ability to design activities starting from a blank sheet of paper, always using dataAbility to work in cross-functional teamsFlexibility in the face of rapid changes in the market contextAbility to give and receive feedback in a constructive mannerEnglish medium levelLocation : Santander, CantabriaContract type : P0ermanent
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