Descripción de la oferta
A leading digital gaming company is seeking a Team Lead to drive customer service excellence from their contact center in Ceuta, Spain. The ideal candidate will have strong leadership skills and over two years' experience managing teams in a customer service environment. Fluency in both English and Spanish is essential. This role involves ensuring high-quality service delivery and supporting team members through effective coaching and development. Flexible working hours may be required to align with operational needs.
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