Descripción de la oferta
Overview
Relocate to Sofia and start your professional journey with Concentrix on Hybrid role with Dutch.
Join our team as Customer Advisor and give a chance to your soft skills to a make the world a better place.
Responsibilities
Engage with customers by handling the calls for outstanding balances, direct debits, and scheme modifications
Manage written requests from the customers and ensure seamless direct debit processes
Provide excellent customer service while maintaining the standards of administrative tasks
Qualifications
Fluency in Dutch (C1 - verbal and written) and good knowledge of English (B1)
Great communication skills and sharp eye on details
Computer skills including software and tools
Good analytical and organizational skills
Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)
Benefits
Competitive salary - 2045,17 Euro Gross
Relocation Package Support (2 weeks of accommodation, advanced payment and more)
Comprehensive initial training and onboarding (fully paid by us)
Professional Development and Career Navigation programs to map out the steps in your desired development
Health and Wellbeing initiatives
Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and more
Convenient office location, close to bus stations and the metro
Note: Non-EU residents must have a valid work permit in Bulgaria to be considered for employment.
Concentrix Bulgaria is an equal-opportunity employer.
Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.
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