Descripción de la oferta
Masergrup is a leading industrial group with more than 1,200 professionals, an international presence in over 50 countries, and operations across sectors including industry, food, beverages, and services. As part of our continued growth and consolidation, we are looking to strengthen our team by hiring a Customer Service Specialist to support our customers and contribute to the successful management of projects and daily operations.
What will your responsibilities be?
Manage and process customer orders.
Coordinate and oversee customer shipments and deliveries.
Support the management of new projects and product launches.
Prepare, monitor, and analyze control KPIs.
Perform other tasks related to the Customer Service and Projects area.
What are we looking for?
Advanced English level (C1). Additional languages will be considered an asset.
Vocational training qualification or a university degree in Business Administration, Management, or a related field.
Minimum of 3 years of proven experience in customer service and customer relationship management.
User-level proficiency in Microsoft Office 365.
Availability to travel when required.
Proactive, well-organized, and adaptable to changing environments.
Strong communication and problem-solving skills.
Why join us?
Opportunity to become part of a solid and growing international group.
Professional development and career growth opportunities.
Dynamic and collaborative work environment.
Competitive compensation package based on experience.
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