Descripción de la oferta
Client Delivery Manager – (Madrid, Fluent French Required)
Location: Madrid, Spain
Department: Professional Services Group (PSG)
Languages: Must be Fluent in French & English required
Join Orion Health and shape the future of healthcare technology on a global scale. We're looking for a talented and driven Client Delivery Manager to join our Delivery Hub team in Madrid. If you're a natural leader with a passion for project excellence, fluent in French, and thrive in international environments—this is your chance to make a real impact.
About The Role
The Client Delivery Manager is a pivotal part of Orion Health's Professional Services Group, embedded in the Delivery Hub. You'll take ownership of project delivery and account leadership across international clients, with an initial focus on France. Your mission: drive timely, high-quality outcomes, foster strong client relationships, and lead cross-functional teams to success.
This is a strategic role that blends project management, client engagement, and operational leadership—ideal for someone with proven international experience, a consultative mindset, and excellent organizational skills.
What You'll Do
Project & Delivery Management
Lead project execution from start to finish on time, within scope and budget
Manage planning, resource allocation, and risk mitigation using Orion Health tools and frameworks
Ensure delivery documentation is consistently up to date and audit-ready
Client Relationship & Account Oversight
Serve as the main point of contact for delivery-related activities with French clients
Align project goals with client priorities and ensure satisfaction across all touchpoints
Proactively identify opportunities for growth and service optimization
Team Leadership & Coordination
Guide multi-disciplinary teams including consultants, analysts, developers, and partners
Foster a collaborative, supportive culture and elevate issues with tact and clarity
Champion best practices across regions and delivery teams
Technical Awareness (Non-Hands-On)
Understand high-level architecture and support technical conversations with stakeholders
Work closely with technical leads to ensure design alignment and implementation consistency
What We're Looking For
Experience & Skills
7+ years in project delivery, consulting, or account management
Proven experience in complex, multi-stakeholder environments
Fluency in French and English is essential; Spanish is a plus
Prior work with international clients, ideally in healthcare IT
Strong understanding of Agile, Waterfall, or hybrid methodologies
Technically conversant in SaaS and integration-based deployments
Qualifications
Bachelor's degree in Business, Engineering, Healthcare, or related field
PMP, PRINCE2, or equivalent certification preferred
Behavioural Attributes
Strong leadership, interpersonal, and coaching capabilities
Excellent multitasking and structured problem-solving abilities
Proactive, quality-driven mindset with a focus on delivery excellence
Why Join Orion Health?
At Orion Health, you'll work on some of the most meaningful challenges in healthcare. Our global team empowers health systems with innovative digital solutions—and we're proud of the difference we make.
Work in a Center of Excellence driving global delivery innovation
Thrive in a growth-oriented role with strategic influence and visibility
Stay ahead with ongoing training, compliance certifications, and career development
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