Descripción de la oferta
Client Advisor – Full Time | Manebí Store Formentera
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Manebí embodies the spirit of an endless summer: a spontaneous and carefree mood brought to life through our collections. From our iconic espadrilles—designed in Italy and handcrafted in Spain—to a complete range of easy-chic apparel and accessories, Manebí celebrates an authentic, sustainable Mediterranean style. Our collections, created using high-quality and ethically sourced materials, are designed to stand the test of time and accompany those who love to travel, embrace the sun, and live a cosmopolitan lifestyle.
For our store in Formentera, we are currently looking for a Full-Time Client Advisor.
Mission
The Client Advisor guides customers into the Manebí world, sharing the brand's heritage, values, and distinctive style. The role is dedicated to creating a complete and personalized look for each client, capturing their aspirations and enhancing their individuality. This position is crucial in ensuring high levels of customer satisfaction through excellent service and long-lasting relationships.
Key Responsibilities
Welcome and assist customers throughout the entire purchasing journey, guiding them in selecting the products that best suit their needs.
Actively drive sales through up-selling and cross-selling, contributing to the store's sales targets.
Build and nurture positive customer relationships, making clients part of the Manebí Experience, also through digital tools and omnichannel communication.
Manage daily store operations: replenishment, visual merchandising, opening/closing procedures, and inventory management.
Ensure compliance with brand standards, GDPR regulations, and workplace safety policies.
Effectively use digital tools to enhance processes and the overall customer experience.
Requirements
1–3 years of previous experience in Retail or Luxury, preferably in a similar role.
Excellent knowledge of Spanish and English; Italian will be considered a plus.
Strong aptitude for clienteling and teamwork.
Problem-solving skills, adaptability, and flexibility with working hours.
Passion for fashion and awareness of market trends (both online and offline).
Excellent communication, interpersonal, and presentation skills.
Location & Working Hours
The position is on-site at our Formentera store. xiphteb Please note that company accommodation is provided.
