Descripción de la oferta
Experience the power of a game-changing career
Antes de solicitar este puesto, por favor, lea la siguiente información sobre esta oportunidad que encontrará a continuación. Are you looking for an opportunity to grow your career within an international and innovative company? Join a global technology and services leader supporting some of the world’s most well-known brands across more than 70 countries. We are looking for a
Dutch-speaking Back Office Specialist
to join our team in
Malaga (on-site)
and work on an exciting project within the
medical and healthcare industry.
This is a great opportunity for someone who is organized, detail-oriented, comfortable working with digital tools, and interested in developing professional experience within the healthcare sector. You will work mainly behind the scenes, managing information, processing requests, updating systems, and coordinating with internal teams to ensure that processes are completed accurately and on time. You’ll receive full training, ongoing support, and opportunities to develop your skills while gaining valuable experience in an international healthcare environment.
What you will do in this role As a
Dutch-speaking Back Office Specialist
you will: Provide
back office and administrative support
for a project within the medical and healthcare industry. Process and manage service-related requests accurately and efficiently. Review, validate, and update customer and case information in internal systems. Handle
written communications and documentation
related to operational requests when required. Ensure all information is correctly recorded and maintained in the relevant CRM and internal systems. Follow established processes, procedures, and quality guidelines. Coordinate with internal departments and specialized teams when additional information or support is required. Monitor pending cases and follow up to ensure requests are completed within agreed timelines. Identify inconsistencies, recurring issues, or process-related challenges and elevate them to the appropriate team. Maintain a high level of
accuracy, confidentiality, and attention to detail
particularly when handling information related to the medical industry. Meet agreed
quality standards, productivity targets, service levels, and deadlines
contribute to a positive and collaborative international working environment.
Who are we looking for? You could be a great match if you: Are
native or proficient in French
and have a good level of
English
Have previous experience in
Back Office, Administration, Operations, Data Processing, Customer Support, or a similar role
Have strong
written communication and comprehension skills
Are highly organized and have excellent attention to detail. Enjoy working with information, processes, and digital systems. Are comfortable using
CRM systems, Microsoft Office, and other digital tools
Are able to manage multiple tasks while maintaining accuracy and quality. Are proactive, reliable, and solution-oriented. Can work independently while also collaborating effectively with an international team. Are comfortable working with
targets, deadlines, quality standards, and established procedures
Can handle sensitive information with professionalism and discretion.
Are interested in gaining professional experience within the
medical and healthcare industry
Previous experience in healthcare, medical administration, technical processes, or regulated environments is a plus, but it is not essential.
Don’t meet every requirement? No worries. We value potential, motivation, and a willingness to learn.
Stable, full-time 39-hour weekly contract Working hours from
09:00 to 18:00 Salary between
€20,000 and €23,000 gross/year
dependent on experience and profile On-site position in our Malaga office Full paid training
on the company, processes, and medical industry project Career development programs and specialized courses Opportunity to gain valuable
international experience in the healthcare/medical sector Friends hunting (referral) bonus International, diverse, and supportive working environment Opportunities to grow your career within a global organization Build your career behind the scenes Not every great customer experience happens directly in front of the customer. Our
Back Office teams are essential to keeping processes running smoothly, information accurate, and operations efficient
This is your opportunity to join an international team, develop valuable operational and administrative skills, and build experience in the
medical and healthcare industry
If you are detail-oriented, organized, and ready for your next professional challenge in Malaga,
Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.
All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.
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