Descripción de la oferta
Experteer Overview
In this role you drive automation and AI-driven transformation in Global Trade Services, designing and deploying solutions that cut manual effort and boost efficiency. You’ll collaborate across customs, operations, IT, and business stakeholders to translate requirements into automated and AI-powered workflows. You’ll build scalable capabilities, promote continuous improvement, and help FedEx become a data-, automation-, and AI-first organization. This is a hands-on, impact-focused opportunity at a global logistics leader.
Compensaciones / Beneficios
• Analyze processes to identify automation opportunities and design end-to-end automation solutions
• Build, test, and deploy automation that reduces manual work and improves service quality
• Measure automation benefits (effort reduction, compliance, customer impact) and communicate results
• Develop automation using low-code/no-code and automation platforms, including AI-powered components
• Support AI copilots, virtual assistants, and decision-support tools
• Collaborate with customs experts, operations, product, IT, and stakeholders to understand challenges and design solutions
• Facilitate workshops to identify and prioritize automation opportunities
• Translate business requirements into technical automation and AI implementations
• Promote automation-first thinking and contribute to governance, standards, and reusable frameworks
• Stay updated on intelligent automation, Generative AI, and digital transformation trends
Responsabilidades
• Bachelor or Master degree in a relevant field
• Experience designing and implementing process automation in a business environment
• Knowledge of workflow automation, BPM, or intelligent automation technologies
• Experience with automation platforms such as Microsoft Power Platform, Power Automate, or similar
• Strong analytical, problem-solving, and process-improvement skills
• Excellent communication and stakeholder management; fluent in English
• Willingness to travel within Europe (≈25%)
Requisitos principales
• Flexible hybrid working arrangements
• Competitive salary
• Comprehensive benefits package
• Extensive learning and development opportunities (AI, analytics, digital transformation)
• Inclusive, diverse, and collaborative environment
• Employee Assistance Program
