Descripción de la oferta
Area Operations Business Partner – Region Northeast – Full Time, Indefinite Contract.¿Es este el siguiente paso en su carrera? Descubra si es el candidato adecuado leyendo la descripción completa a continuación.Responsible for supporting veterinary clinics across the Northeast region, ensuring optimal operational performance and financial targets while delivering excellent client and team experiences.ResponsibilitiesAct as first point of contact for clinics, providing practical support for day‑to‑day operations.Collaborate with Managers/Directors to implement and maintain global operational standards.Analyze performance data (KPIs, Balanced Scorecard) and identify improvement opportunities.Support the execution of action plans at clinic level defined by the Area Operations Director.Participate in financial improvement projects: pricing strategy, service evolution, and staff cost analysis.Drive continuous improvement initiatives aligned with the MVH Europe Way of Working model.Implement local corporate initiatives: new digital tools, process changes, quality enhancements, and change management support.Collaborate on client‑facing activities: online appointment optimization, NPS review, website updates, events, and promotional materials.Provide support for shift planning, regulatory compliance, patient flow, and cost control.QualificationsMinimum 3 years of experience in operations or multi‑site support roles.Strong communication, analytical, and multi‑priority management skills.Excellent proficiency in Microsoft Office and business data analysis tools.Experience working with multidisciplinary teams.PreferredExperience in veterinary, healthcare, or services sector.Experience supporting operational or frontline teams.Basic knowledge of budgeting and cost control. xcskxlj HTML programming knowledge.#J-18808-Ljbffr
