Descripción de la oferta
pAt bASTEK Iberia /b, we are looking for a bApplication Production Support /b to join a leading company in the bbanking sector /b. You will play a key role in ensuring system stability, maintenance, and continuous improvement of critical banking systems. /ppbr/ppb Main responsibilities: /b /ppbr/pulliProduction support for core banking applications / Application maintenance (corrective and evolutive). /liliDeployments and testing for new projects. /liliObsolescence management and patching activities. /liliHandling user requests and internal client support. /liliSupporting both On-Premises solutions and third-party SaaS solutions. /liliAnswering product-related queries, including: Product usage and design, Configuration, Software updates, Third-party integrations /liliManaging tickets via ServiceNow and JIRA. /liliWorking under ITIL methodology and ensuring SLA compliance. /liliPerformance tuning and root cause analysis. /li /ulpbr/pp ️ bTechnical Environment /b /ppbr/pullibOperating Systems: /b Windows Server / Linux /lilibDatabases: /b SQL / Oracle /lilibTools Technologies: /bServiceNow, Jira, DynaTrace, PowerShell, Autosys, CyberArk, Citrix, HVD /lilibCollaboration tools: /b Teams / Outlook /li /ulpbr/ppb Who are you? /b /pulli3–5 years of experience in Production/Application Support. /liliExperience in banking or critical environments (highly valued). /liliSolid knowledge of: SQL / Oracle (basic-to-intermediate DBA level), Windows Linux Servers /liliITIL framework: Experience working with SLAs. /liliGood level of english. /liliAvailability to go one day a week to the offices located in Madrid. /li /ulpbr/ppb Who are we? /b /ppbr/ppSince 2015, Astek Iberia has been accompanying its customers in their development throughout Spain (Madrid, Barcelona, Valencia, Basque Country, Andalusia, Galicia, etc.). /ppFounded in France in 1988, Astek is a global player in engineering and technology consulting, present in five continents and 25 countries. With expertise in a wide range of industrial and service sectors, Astek is an essential partner, supporting its customers in an intelligent deployment of their products and services, and in the implementation of their digital transformation. /ppToday we are more than 8,000 employees, committed every day to promote the complementarity between digital technologies and complex systems engineering. /ppbr/ppbOur style is to have flexible schedules and highly value the well-being of our employees. /b /ppbr/ppbWhy join us? /b /ppbr/p
