Descripción de la oferta
OverviewJoin to apply for theAfter Sales Technician Support (f/m/d)role atPALFINGER Iberica .
PALFINGER is a global technology and engineering company, leading manufacturer of crane and lifting solutions with ~12,350 employees. We offer a dynamic environment and opportunities for development.
ResponsibilitiesProvide remote and on-site technical support to the dealer network to ensure equipment operates efficiently.
Monitor and manage follow-ups on service campaigns and specific actions.
Translate and distribute technical documentation to relevant stakeholders.
Participate in training sessions in Spain and Austria to maintain and enhance technical expertise.
Deliver hands-on technical training covering repair and commissioning of equipment to dealer personnel as needed.
QualificationsA degree in Mechanical, Electronic, or Industrial Engineering, or a related field, with at least 3 years’ experience in after-sales service or maintenance of heavy machinery.
Strong technical expertise in mechanics, hydraulics, and electronic systems, including troubleshooting with diagnostic tools.
Proven ability to provide exceptional customer service, managing complex situations under pressure while ensuring quality standards both remotely and on-site.
Excellent teamwork skills with a collaborative mindset and focus on achieving shared goals.
Fluency in Spanish (C1) and English (C1 level) both spoken and written.
BenefitsComprehensive Benefits: Competitive salary, medical insurance, and access to the Inspiring Benefits platform with exclusive discounts.
Well-being & Lifestyle: PALFit Action program, fresh fruit at office locations, and a positive work environment.
Learning & Development: Access to Udemy Business courses and various training opportunities.
Real-World Experience: Hands-on involvement in real projects from day one with mentorship.
Collaborative Culture: Proactive, supportive team with open communication.
How to applyTo apply, please send your CV in English. Only short-listed candidates will be contacted.
Legal & PrivacyResponsible for the processing of your data is PALFINGER AG. By applying for this position, you agree that your personal data will be processed by PALFINGER recruiting teams, which may be located outside the EU. Your data will be used to contact you for recruiting purposes and to create an application profile on our PALFINGER Recruiting Platform. You can withdraw your consent anytime by contacting your recruiter. For more information, please review our Privacy Policy.
Other informationSeniority level: Associate
Employment type: Full-time
Job function: Administrative, Customer Service, and Engineering
Industries: Machinery Manufacturing, Industrial Machinery Manufacturing, and Automation Machinery Manufacturing#J-18808-Ljbffr
